Independent · Federal inspection records, searchable
Not a law firm · Not a government agency
Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 195323

Heritage Manor Health & Rehab

66 federal citations on record , including 2 at the Immediate Jeopardy level, and 1 federal enforcement actions totaling $73,487.

2 Immediate Jeopardy

Record summary

Federal record · Q1 2026
66
Total citations
66
Last 3 years
2
Actual harm+
1
Federal penalties
$73,487
Total fines
1
Overall ★ rating

Most common violation categories here

Quality of Care14 Resident Rights13 Care Planning12 Nursing & Physician Services8 Abuse & Neglect4

Most common F-tags at this facility

F6566 F6843 F5783 F7253 F8803

Citation history

66 on record
SurveyF-TagViolationSeveritySource
Jan 7, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint
Dec 16, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint
Dec 16, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint
Dec 16, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint
Dec 16, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint
Aug 7, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EComplaint
Aug 7, 2025F880Provide and implement an infection prevention and control program.EStandard
Aug 7, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Aug 7, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard
Aug 7, 2025F759Ensure medication error rates are not 5 percent or greater.EStandard
Aug 7, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard
Aug 7, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Aug 7, 2025F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard
Aug 7, 2025F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Aug 7, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard
Aug 7, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Aug 7, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Aug 7, 2025F641Ensure each resident receives an accurate assessment.EStandard
Aug 7, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EStandard
Aug 7, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Aug 7, 2025F558Reasonably accommodate the needs and preferences of each resident.EStandard
Aug 7, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.EStandard
Jun 12, 2025F908Keep all essential equipment working safely.EComplaint
May 28, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint
May 28, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint
May 28, 2025F637Assess the resident when there is a significant change in conditionEComplaint
May 7, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EComplaint
May 7, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint
Apr 10, 2025F880Provide and implement an infection prevention and control program.EComplaint
Apr 10, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Apr 10, 2025F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FComplaint
Apr 10, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint
Apr 10, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint
Apr 10, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EComplaint
Apr 10, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint
Apr 10, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint
Apr 10, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint
Dec 19, 2024F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EComplaint
Jul 16, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard
Jul 16, 2024F880Provide and implement an infection prevention and control program.EStandard
Jul 16, 2024F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard
Jul 16, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jul 16, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard
Jul 16, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard
Jul 16, 2024F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Jul 16, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard
Jul 16, 2024F692Provide enough food/fluids to maintain a resident's health.EStandard
Jul 16, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Jul 16, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Jul 16, 2024F641Ensure each resident receives an accurate assessment.DStandard
Jul 16, 2024F606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.EStandard
Jul 16, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard
Jul 16, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard
Jul 16, 2024F565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard
Jul 16, 2024F558Reasonably accommodate the needs and preferences of each resident.EStandard
May 24, 2024F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.KComplaint
May 24, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.KComplaint
Aug 23, 2023F919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard
Aug 23, 2023F908Keep all essential equipment working safely.EStandard
Aug 23, 2023F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard
Aug 23, 2023F730Observe each nurse aide's job performance and give regular training.DStandard
Aug 23, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Aug 23, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard
Aug 23, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Aug 23, 2023F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard
Aug 23, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard

Federal enforcement history

Federal regulators have imposed 1 enforcement actions against this facility, including 1 civil money penalties totaling $73,487 .

DateTypeFinePayment denial
May 24, 2024Fine$73,487—
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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