F-Tag Reference · Quality of Care
F684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Cited 16,348 times across 10+ facilities in 53 states.
16,348
Total citations
10+
Facilities
53
States
765
Immediate Jeopardy
What F684 requires
F684 corresponds to the federal standard: Provide appropriate treatment and care according to orders, resident’s preferences and goals.. When a surveyor finds that a facility is not meeting this standard, they cite the tag and assign a scope/severity letter (A–L) describing how widespread the issue is and how much harm it caused.
Severity distribution
- Level 4 — Immediate jeopardy 765
- Level 3 — Actual harm 1,352
- Level 2 — No actual harm, potential for more than minimal 14,215
- Level 1 — Potential for minimal harm 16
States with the most F684 citations
| State | F684 citations |
|---|---|
| California | 2,088 |
| Illinois | 1,267 |
| Pennsylvania | 1,236 |
| Ohio | 1,231 |
| Indiana | 780 |
| Michigan | 755 |
| Texas | 678 |
| Florida | 663 |
| Washington | 475 |
| Connecticut | 471 |
Facilities with the most F684 citations
| Facility | Location | F684 citations |
|---|---|---|
| Riverside Postacute Care | RIVERSIDE, CA | 17 |
| Desert Springs Post Acute | PALM DESERT, CA | 13 |
| Plaza Healthcare Center | SANTA ANA, CA | 12 |
| Vasona Creek Healthcare Center | LOS GATOS, CA | 12 |
| Mirage Post Acute | LANCASTER, CA | 11 |
| Belhaven Nursing & Rehab Center | CHICAGO, IL | 11 |
| Seal Beach Health And Rehabilitation Center | SEAL BEACH, CA | 10 |
| Devonshire Care Center | HEMET, CA | 10 |
| Athene Nursing And Rehabilitation | TOWN AND COUNTRY, MO | 10 |
| Sea Cliff Healthcare Center | HUNTINGTON BEACH, CA | 10 |
Methodology F684 counts reflect publicly-filed deficiency findings from state survey teams working
under federal contract. A citation is not a court judgment or admission of wrongdoing.
Facilities may contest findings through Informal Dispute Resolution (IDR/IIDR).
Has a loved one been affected by a F684 violation?
An attorney who focuses on nursing-home abuse and neglect can review the facility's record with you — citation patterns, scope/severity levels, complaint-driven findings — and tell you whether the law recognizes what happened.
- Consultation is free and confidential
- You pay nothing unless there is a recovery
- Your note is shared only with vetted plaintiff attorneys