F-Tag Reference · Resident Rights
F585
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Cited 2,498 times across 10+ facilities in 52 states.
2,498
Total citations
10+
Facilities
52
States
2
Immediate Jeopardy
What F585 requires
F585 corresponds to the federal standard: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.. When a surveyor finds that a facility is not meeting this standard, they cite the tag and assign a scope/severity letter (A–L) describing how widespread the issue is and how much harm it caused.
Severity distribution
- Level 4 — Immediate jeopardy 2
- Level 3 — Actual harm 2
- Level 2 — No actual harm, potential for more than minimal 2,425
- Level 1 — Potential for minimal harm 69
States with the most F585 citations
| State | F585 citations |
|---|---|
| California | 213 |
| Pennsylvania | 210 |
| Texas | 177 |
| Florida | 173 |
| Wisconsin | 132 |
| Washington | 115 |
| Michigan | 108 |
| Illinois | 94 |
| Massachusetts | 86 |
| Missouri | 86 |
Facilities with the most F585 citations
| Facility | Location | F585 citations |
|---|---|---|
| Rio Hondo Subacute & Nursing Center | MONTEBELLO, CA | 7 |
| Bradley Estates Nursing And Rehab Llc | MILWAUKEE, WI | 6 |
| Mirage Post Acute | LANCASTER, CA | 5 |
| Squirrel Hill Wellness And Rehabilitation Center | PITTSBURGH, PA | 5 |
| Dade City Health And Rehabilitation Center | DADE CITY, FL | 4 |
| Optalis Health And Rehabilitation Of Troy | Troy, MI | 4 |
| Maple Heights Health & Rehab Center, Llc | EBENSBURG, PA | 4 |
| North Auburn Rehab & Health Center | AUBURN, WA | 4 |
| Complete Care At Maple Grove Llc | Madison, WI | 4 |
| West Hills Health And Rehabilitation Center | CANOGA PARK, CA | 3 |
Methodology F585 counts reflect publicly-filed deficiency findings from state survey teams working
under federal contract. A citation is not a court judgment or admission of wrongdoing.
Facilities may contest findings through Informal Dispute Resolution (IDR/IIDR).
Has a loved one been affected by a F585 violation?
An attorney who focuses on nursing-home abuse and neglect can review the facility's record with you — citation patterns, scope/severity levels, complaint-driven findings — and tell you whether the law recognizes what happened.
- Consultation is free and confidential
- You pay nothing unless there is a recovery
- Your note is shared only with vetted plaintiff attorneys