F-Tag Reference · Resident Rights
F628
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Cited 1,034 times across 10+ facilities in 50 states.
1,034
Total citations
10+
Facilities
50
States
4
Immediate Jeopardy
What F628 requires
F628 corresponds to the federal standard: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.. When a surveyor finds that a facility is not meeting this standard, they cite the tag and assign a scope/severity letter (A–L) describing how widespread the issue is and how much harm it caused.
Severity distribution
- Level 4 — Immediate jeopardy 4
- Level 3 — Actual harm 4
- Level 2 — No actual harm, potential for more than minimal 937
- Level 1 — Potential for minimal harm 89
States with the most F628 citations
| State | F628 citations |
|---|---|
| California | 116 |
| Pennsylvania | 104 |
| Kansas | 54 |
| Indiana | 51 |
| Ohio | 49 |
| Texas | 49 |
| Washington | 46 |
| Wisconsin | 45 |
| Missouri | 43 |
| Maryland | 37 |
Facilities with the most F628 citations
| Facility | Location | F628 citations |
|---|---|---|
| Polaris Extended Care | ANCHORAGE, AK | 2 |
| Sabino Canyon Rehabilitation & Care Center | TUCSON, AZ | 2 |
| South Marin Health & Wellness Center | GREENBRAE, CA | 2 |
| Brickyard Healthcare - Willow Springs Care Center | INDIANAPOLIS, IN | 2 |
| Riverbend Post Acute Rehabilitation | KANSAS CITY, KS | 2 |
| Heritage Manor Health & Rehab | Bossier City, LA | 2 |
| Optalis Health And Rehabilitation Of Three Rivers | Three Rivers, MI | 2 |
| Boulder Park Terrace | Charlevoix, MI | 2 |
| Pinnacle Care Of Battle Creek | Battle Creek, MI | 2 |
| The Terrace At Crystal Llc | CRYSTAL, MN | 2 |
Methodology F628 counts reflect publicly-filed deficiency findings from state survey teams working
under federal contract. A citation is not a court judgment or admission of wrongdoing.
Facilities may contest findings through Informal Dispute Resolution (IDR/IIDR).
Has a loved one been affected by a F628 violation?
An attorney who focuses on nursing-home abuse and neglect can review the facility's record with you — citation patterns, scope/severity levels, complaint-driven findings — and tell you whether the law recognizes what happened.
- Consultation is free and confidential
- You pay nothing unless there is a recovery
- Your note is shared only with vetted plaintiff attorneys