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Facility profile · CCN 055929

Crystal Cove Care Center

80 federal citations on record .

Record summary

Federal record · Q1 2026
80
Total citations
65
Last 3 years
0
Actual harm+
0
Federal penalties
$0
Total fines
3
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

80 on record
SurveyF-TagViolationSeveritySource
Dec 23, 2025F880Provide and implement an infection prevention and control program.DComplaint
Oct 14, 2025F880Provide and implement an infection prevention and control program.BComplaint
Oct 14, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.BComplaint
Oct 14, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.BComplaint
Oct 14, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.BComplaint
Jul 15, 2025F697Provide safe, appropriate pain management for a resident who requires such services.DComplaint
Jun 12, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.BComplaint
Jun 12, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Jun 12, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.BComplaint
Mar 13, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.BComplaint
Feb 24, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Feb 24, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.BComplaint
Feb 24, 2025F880Provide and implement an infection prevention and control program.DComplaint
Feb 24, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Feb 24, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint
Feb 24, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint
Feb 24, 2025F730Observe each nurse aide's job performance and give regular training.BComplaint
Feb 24, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint
Feb 24, 2025F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Feb 24, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Feb 24, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.BComplaint
Feb 24, 2025F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.BComplaint
Feb 24, 2025F583Keep residents' personal and medical records private and confidential.BComplaint
Feb 24, 2025F908Keep all essential equipment working safely.BStandard
Feb 24, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Feb 24, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Feb 24, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Feb 24, 2025F692Provide enough food/fluids to maintain a resident's health.DStandard
Feb 24, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Feb 24, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jul 25, 2024F790Provide routine and 24-hour emergency dental care for each resident.DComplaint
Jul 25, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Dec 7, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Nov 30, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Nov 30, 2023F770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint
Nov 30, 2023F760Ensure that residents are free from significant medication errors.DComplaint
Nov 30, 2023F697Provide safe, appropriate pain management for a resident who requires such services.DComplaint
Nov 30, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Nov 30, 2023F660Plan the resident's discharge to meet the resident's goals and needs.DComplaint
Aug 21, 2023F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint
Aug 21, 2023F908Keep all essential equipment working safely.EStandard
Aug 21, 2023F881Implement a program that monitors antibiotic use.EStandard
Aug 21, 2023F880Provide and implement an infection prevention and control program.EStandard
Aug 21, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Aug 21, 2023F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard
Aug 21, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard
Aug 21, 2023F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard
Aug 21, 2023F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard
Aug 21, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Aug 21, 2023F759Ensure medication error rates are not 5 percent or greater.DStandard
Aug 21, 2023F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Aug 21, 2023F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Aug 21, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Aug 21, 2023F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Aug 21, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Aug 21, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Aug 21, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Aug 21, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Aug 21, 2023F641Ensure each resident receives an accurate assessment.DStandard
Aug 21, 2023F610Respond appropriately to all alleged violations.DStandard
Aug 21, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
Aug 21, 2023F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard
Aug 21, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Aug 21, 2023F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard
Aug 21, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Mar 15, 2023F790Provide routine and 24-hour emergency dental care for each resident.DComplaint
Mar 15, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Mar 15, 2023F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DComplaint
Jun 8, 2021F880Provide and implement an infection prevention and control program.DStandard
Jun 8, 2021F814Dispose of garbage and refuse properly.BStandard
Jun 8, 2021F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jun 8, 2021F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard
Jun 8, 2021F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard
Jun 8, 2021F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jun 8, 2021F759Ensure medication error rates are not 5 percent or greater.DStandard
Jun 8, 2021F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jun 8, 2021F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Jun 8, 2021F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Jun 8, 2021F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jun 8, 2021F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.BStandard
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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