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Facility profile · CCN 265702

Troy Manor

73 federal citations on record , including 3 at the Immediate Jeopardy level, and 5 federal enforcement actions totaling $207,902.

Abuse Icon 3 Immediate Jeopardy

Record summary

Federal record · Q1 2026
73
Total citations
33
Last 3 years
7
Actual harm+
5
Federal penalties
$207,902
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

73 on record
SurveyF-TagViolationSeveritySource
May 14, 2025F610Respond appropriately to all alleged violations.DComplaint
May 14, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
May 14, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Nov 19, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint
Oct 3, 2024F880Provide and implement an infection prevention and control program.EComplaint
Oct 3, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint
Oct 3, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Oct 3, 2024F610Respond appropriately to all alleged violations.DComplaint
Oct 3, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Oct 3, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Oct 3, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Oct 3, 2024F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint
Apr 9, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint
Apr 9, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Apr 9, 2024F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard
Apr 9, 2024F880Provide and implement an infection prevention and control program.KStandard
Apr 9, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Apr 9, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard
Apr 9, 2024F760Ensure that residents are free from significant medication errors.DStandard
Apr 9, 2024F728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.EStandard
Apr 9, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Apr 9, 2024F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard
Apr 9, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Apr 9, 2024F679Provide activities to meet all resident's needs.EStandard
Apr 9, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Apr 9, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.BStandard
Apr 9, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard
Apr 9, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard
Apr 9, 2024F558Reasonably accommodate the needs and preferences of each resident.DStandard
Sep 20, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint
Aug 31, 2023F880Provide and implement an infection prevention and control program.FComplaint
Aug 31, 2023F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint
Apr 26, 2023F760Ensure that residents are free from significant medication errors.JComplaint
Apr 20, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Oct 28, 2020F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard
Oct 28, 2020F880Provide and implement an infection prevention and control program.EStandard
Oct 28, 2020F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.EStandard
Oct 28, 2020F814Dispose of garbage and refuse properly.FStandard
Oct 28, 2020F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Oct 28, 2020F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard
Oct 28, 2020F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard
Oct 28, 2020F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard
Oct 28, 2020F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DStandard
Oct 28, 2020F759Ensure medication error rates are not 5 percent or greater.EStandard
Oct 28, 2020F730Observe each nurse aide's job performance and give regular training.EStandard
Oct 28, 2020F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Oct 28, 2020F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard
Oct 28, 2020F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Oct 28, 2020F692Provide enough food/fluids to maintain a resident's health.GStandard
Oct 28, 2020F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Oct 28, 2020F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard
Oct 28, 2020F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Oct 28, 2020F658Ensure services provided by the nursing facility meet professional standards of quality.EStandard
Oct 28, 2020F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Oct 28, 2020F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard
Oct 28, 2020F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard
Oct 28, 2020F610Respond appropriately to all alleged violations.EStandard
Oct 28, 2020F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EStandard
Oct 28, 2020F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.GStandard
Oct 28, 2020F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.KStandard
Oct 28, 2020F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Jan 15, 2019F924Put firmly secured handrails on each side of hallways.EStandard
Jan 15, 2019F880Provide and implement an infection prevention and control program.EStandard
Jan 15, 2019F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Jan 15, 2019F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard
Jan 15, 2019F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
Jan 15, 2019F760Ensure that residents are free from significant medication errors.DStandard
Jan 15, 2019F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard
Jan 15, 2019F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard
Jan 15, 2019F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Jan 15, 2019F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.BStandard
Jan 15, 2019F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard
Jan 15, 2019F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard

Federal enforcement history

Federal regulators have imposed 5 enforcement actions against this facility, including 3 civil money penalties totaling $207,902 and 2 payment-denial actions spanning 38 days.

DateTypeFinePayment denial
Oct 3, 2024Fine$84,256
Oct 3, 2024Payment DenialNov 13, 2024 · 33 days
Apr 9, 2024Fine$20,429
Apr 9, 2024Payment DenialMay 15, 2024 · 5 days
Apr 20, 2023Fine$103,217
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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