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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 235555

The Orchards At Canterbury On The Lake

79 federal citations on record , and 3 federal enforcement actions totaling $97,916.

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Record summary

Federal record · Q1 2026
79
Total citations
76
Last 3 years
6
Actual harm+
3
Federal penalties
$97,916
Total fines
1
Overall ★ rating

Most common violation categories here

Quality of Care19 Abuse & Neglect12 Resident Rights11 Infection Control7 Nutrition & Dietary7

Most common F-tags at this facility

F6897 F8805 F6095 F6775 F6844

Citation history

79 on record
SurveyF-TagViolationSeveritySource
Jan 20, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Oct 24, 2025F880Provide and implement an infection prevention and control program.DComplaint
Oct 24, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint
Oct 24, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Oct 24, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Jul 31, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FComplaint
Jul 31, 2025F880Provide and implement an infection prevention and control program.EComplaint
Jul 31, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 31, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Jul 31, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Jul 31, 2025F610Respond appropriately to all alleged violations.DComplaint
Jul 31, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jul 31, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Jul 31, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Jul 31, 2025F881Implement a program that monitors antibiotic use.EStandard
Jul 31, 2025F865Have a plan that describes the process for conducting QAPI and QAA activities.FStandard
Jul 31, 2025F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard
Jul 31, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Jul 31, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jul 31, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Jul 31, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Jul 31, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jul 31, 2025F641Ensure each resident receives an accurate assessment.DStandard
Jul 31, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard
Jul 31, 2025F602Protect each resident from the wrongful use of the resident's belongings or money.DStandard
Jul 31, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard
Jul 31, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jul 31, 2025F558Reasonably accommodate the needs and preferences of each resident.DStandard
May 15, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Apr 10, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint
Apr 10, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint
Apr 10, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Mar 6, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Oct 28, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Oct 28, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Sep 17, 2024F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint
Sep 17, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint
Sep 17, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint
Sep 17, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Sep 17, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Jul 17, 2024F881Implement a program that monitors antibiotic use.EComplaint
Jul 17, 2024F880Provide and implement an infection prevention and control program.FComplaint
Jul 17, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint
Jul 17, 2024F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FComplaint
Jul 17, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 17, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Jul 17, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint
Jul 17, 2024F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.CStandard
Jul 17, 2024F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard
Jul 17, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jul 17, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Jul 17, 2024F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard
Jul 17, 2024F760Ensure that residents are free from significant medication errors.DStandard
Jul 17, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Jul 17, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard
Jul 17, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jul 17, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Jul 17, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jun 3, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Apr 30, 2024F880Provide and implement an infection prevention and control program.EComplaint
Apr 30, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Apr 30, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Sep 7, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Jul 20, 2023F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jul 20, 2023F730Observe each nurse aide's job performance and give regular training.EStandard
Jul 20, 2023F692Provide enough food/fluids to maintain a resident's health.DStandard
Jul 20, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jul 20, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jul 20, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Jul 20, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Jul 20, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
Jul 20, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Jul 20, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard
Jun 29, 2023F880Provide and implement an infection prevention and control program.GComplaint
Jun 29, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Jun 29, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Mar 16, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint
Mar 16, 2023F777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.DComplaint
Mar 16, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $97,916 and 1 payment-denial actions spanning 2 days.

DateTypeFinePayment denial
Sep 7, 2023Fine$45,461—
Sep 7, 2023Payment Denial—Sep 30, 2023 · 2 days
Jun 29, 2023Fine$52,455—
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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