Independent · Federal inspection records, searchable
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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 365005

The Chateau At Mountain Crest Nursing & Rehab Ctr

74 federal citations on record , and 6 federal enforcement actions totaling $174,018.

Record summary

Federal record · Q1 2026
74
Total citations
36
Last 3 years
4
Actual harm+
6
Federal penalties
$174,018
Total fines
1
Overall ★ rating

Most common violation categories here

Resident Rights18 Quality of Care17 Abuse & Neglect8 Environment & Safety7 Medication & Pharmacy7

Most common F-tags at this facility

F5845 F9194 F6573 F7613 F8123

Citation history

74 on record
SurveyF-TagViolationSeveritySource
Dec 24, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint
Jun 12, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint
Jun 12, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Apr 16, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint
Apr 16, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Apr 16, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Apr 16, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Apr 16, 2025F880Provide and implement an infection prevention and control program.DStandard
Apr 16, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Apr 16, 2025F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard
Apr 16, 2025F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard
Apr 16, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Apr 16, 2025F692Provide enough food/fluids to maintain a resident's health.DStandard
Apr 16, 2025F685Assist a resident in gaining access to vision and hearing services.DStandard
Apr 16, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Apr 16, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Jan 30, 2025F914Provide bedrooms that don't allow residents to see each other when privacy is needed.EComplaint
Jan 30, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Oct 30, 2024F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.DComplaint
Oct 23, 2024F759Ensure medication error rates are not 5 percent or greater.DComplaint
Oct 23, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Oct 23, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Sep 3, 2024F919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint
Sep 3, 2024F825Provide or get specialized rehabilitative services as required for a resident.DComplaint
Sep 3, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Sep 3, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint
Sep 3, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Jun 21, 2024F825Provide or get specialized rehabilitative services as required for a resident.DComplaint
Jun 21, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Jan 23, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Sep 11, 2023F576Ensure residents have reasonable access to and privacy in their use of communication methods.DComplaint
May 24, 2023F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint
May 24, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
May 4, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
May 4, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint
Apr 25, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Dec 1, 2022F919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard
Dec 1, 2022F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard
Dec 1, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Dec 1, 2022F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Dec 1, 2022F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard
Dec 1, 2022F730Observe each nurse aide's job performance and give regular training.FStandard
Dec 1, 2022F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard
Dec 1, 2022F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Dec 1, 2022F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Dec 1, 2022F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.CStandard
Dec 1, 2022F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard
Dec 1, 2022F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.CStandard
Dec 1, 2022F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Dec 1, 2022F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard
Dec 1, 2022F576Ensure residents have reasonable access to and privacy in their use of communication methods.CStandard
Dec 1, 2022F574The resident has the right to receive notices in a format and a language he or she understands.CStandard
Dec 1, 2022F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Oct 28, 2019F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard
Oct 28, 2019F880Provide and implement an infection prevention and control program.DStandard
Oct 28, 2019F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard
Oct 28, 2019F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard
Oct 28, 2019F850Hire a qualified full-time social worker in a facility with more than 120 beds.FStandard
Oct 28, 2019F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Oct 28, 2019F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Oct 28, 2019F759Ensure medication error rates are not 5 percent or greater.DStandard
Oct 28, 2019F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Oct 28, 2019F687Provide appropriate foot care.DStandard
Oct 28, 2019F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Oct 28, 2019F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Oct 28, 2019F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Oct 28, 2019F641Ensure each resident receives an accurate assessment.DStandard
Oct 28, 2019F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard
Oct 28, 2019F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard
Oct 28, 2019F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
Oct 28, 2019F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard
Oct 28, 2019F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.EStandard
Oct 28, 2019F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Oct 28, 2019F558Reasonably accommodate the needs and preferences of each resident.DStandard

Federal enforcement history

Federal regulators have imposed 6 enforcement actions against this facility, including 3 civil money penalties totaling $174,018 and 3 payment-denial actions spanning 72 days.

DateTypeFinePayment denial
Apr 16, 2025Payment Denial—Jul 16, 2025 · 1 days
Sep 3, 2024Fine$119,655—
Sep 3, 2024Payment Denial—Sep 28, 2024 · 51 days
Jun 21, 2024Fine$39,683—
Apr 25, 2023Fine$14,680—
Apr 25, 2023Payment Denial—May 19, 2023 · 20 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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