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Facility profile · CCN 395751

Rochester Residence And Care Center

138 federal citations on record , including 7 at the Immediate Jeopardy level, and 6 federal enforcement actions totaling $353,716.

Abuse Icon Special Focus Status 7 Immediate Jeopardy

Record summary

Federal record · Q1 2026
138
Total citations
132
Last 3 years
11
Actual harm+
6
Federal penalties
$353,716
Total fines
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

138 on record
SurveyF-TagViolationSeveritySource
Jan 31, 2026F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.DComplaint
Jan 31, 2026F814Dispose of garbage and refuse properly.FComplaint
Jan 31, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint
Jan 31, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jan 31, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.LComplaint
Jan 31, 2026F583Keep residents' personal and medical records private and confidential.DComplaint
Jan 31, 2026F554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint
Sep 19, 2025F880Provide and implement an infection prevention and control program.FComplaint
Sep 19, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Sep 19, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint
Sep 19, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint
Sep 19, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.FComplaint
Sep 19, 2025F949Provide behavior health training consistent with the requirements and as determined by a facility assessment.DStandard
Sep 19, 2025F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DStandard
Sep 19, 2025F946Provide training in compliance and ethics.DStandard
Sep 19, 2025F945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.DStandard
Sep 19, 2025F944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.DStandard
Sep 19, 2025F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DStandard
Sep 19, 2025F942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.DStandard
Sep 19, 2025F941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.DStandard
Sep 19, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard
Sep 19, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard
Sep 19, 2025F881Implement a program that monitors antibiotic use.EStandard
Sep 19, 2025F814Dispose of garbage and refuse properly.FStandard
Sep 19, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Sep 19, 2025F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Sep 19, 2025F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard
Sep 19, 2025F770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard
Sep 19, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Sep 19, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard
Sep 19, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Sep 19, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard
Sep 19, 2025F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Sep 19, 2025F692Provide enough food/fluids to maintain a resident's health.EStandard
Sep 19, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Sep 19, 2025F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Sep 19, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Sep 19, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard
Sep 19, 2025F620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.DStandard
Sep 19, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EStandard
Sep 19, 2025F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.DStandard
Sep 19, 2025F565Honor the resident's right to organize and participate in resident/family groups in the facility.DStandard
Sep 19, 2025F558Reasonably accommodate the needs and preferences of each resident.DStandard
Sep 19, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.EStandard
Aug 12, 2025F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.FComplaint
Aug 12, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint
Aug 12, 2025F692Provide enough food/fluids to maintain a resident's health.DComplaint
Jun 17, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
May 15, 2025F760Ensure that residents are free from significant medication errors.GComplaint
May 15, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.JComplaint
May 15, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
May 15, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
May 15, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Mar 21, 2025F865Have a plan that describes the process for conducting QAPI and QAA activities.DComplaint
Mar 21, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Mar 21, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Mar 21, 2025F558Reasonably accommodate the needs and preferences of each resident.EComplaint
Mar 21, 2025F880Provide and implement an infection prevention and control program.FStandard
Mar 21, 2025F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard
Mar 21, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Mar 21, 2025F770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard
Mar 21, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Mar 21, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard
Mar 21, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Mar 21, 2025F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard
Mar 21, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Mar 21, 2025F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Mar 21, 2025F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard
Mar 21, 2025F692Provide enough food/fluids to maintain a resident's health.EStandard
Mar 21, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard
Mar 21, 2025F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Mar 21, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Mar 21, 2025F679Provide activities to meet all resident's needs.EStandard
Mar 21, 2025F610Respond appropriately to all alleged violations.DStandard
Mar 21, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
Mar 21, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Mar 21, 2025F565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard
Feb 26, 2025F880Provide and implement an infection prevention and control program.DComplaint
Feb 26, 2025F760Ensure that residents are free from significant medication errors.DComplaint
Feb 26, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint
Feb 26, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Feb 26, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint
Jan 28, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint
Jan 28, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint
Jan 28, 2025F865Have a plan that describes the process for conducting QAPI and QAA activities.DComplaint
Jan 28, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Dec 17, 2024F908Keep all essential equipment working safely.FComplaint
Dec 17, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint
Dec 17, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint
Nov 19, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint
Nov 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Nov 6, 2024F919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint
Nov 6, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint
Sep 23, 2024F760Ensure that residents are free from significant medication errors.DComplaint
Sep 23, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint
Sep 23, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint
Sep 23, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint
Aug 13, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Aug 13, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Aug 13, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint

Federal enforcement history

Federal regulators have imposed 6 enforcement actions against this facility, including 5 civil money penalties totaling $353,716 and 1 payment-denial actions spanning 26 days.

DateTypeFinePayment denial
Sep 19, 2025Payment DenialNov 22, 2025 · 26 days
May 15, 2025Fine$17,443
Jan 28, 2025Fine$286,709
Jun 7, 2024Fine$8,772
Jun 7, 2024Fine$8,773
Dec 18, 2023Fine$32,019
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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