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Facility profile · CCN 235458

Optalis Health And Rehabilitation Of Grand Rapids

100 federal citations on record , including 4 at the Immediate Jeopardy level, and 4 federal enforcement actions totaling $134,605.

Abuse Icon Special Focus Status 4 Immediate Jeopardy

Record summary

Federal record · Q1 2026
100
Total citations
79
Last 3 years
13
Actual harm+
4
Federal penalties
$134,605
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

100 on record
SurveyF-TagViolationSeveritySource
Dec 29, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DComplaint
Dec 29, 2025F732Post nurse staffing information every day.DComplaint
Dec 29, 2025F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Dec 29, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Dec 29, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Dec 29, 2025F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JComplaint
Dec 29, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Dec 29, 2025F610Respond appropriately to all alleged violations.DComplaint
Dec 29, 2025F602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint
Dec 29, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Nov 24, 2025F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.FComplaint
Nov 24, 2025F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint
Nov 24, 2025F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FComplaint
Nov 24, 2025F760Ensure that residents are free from significant medication errors.JComplaint
Nov 24, 2025F730Observe each nurse aide's job performance and give regular training.FComplaint
Sep 4, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Sep 4, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Sep 4, 2025F610Respond appropriately to all alleged violations.DComplaint
Sep 4, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Aug 18, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Aug 18, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint
Aug 18, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Aug 18, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Aug 18, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Aug 18, 2025F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).DComplaint
Aug 18, 2025F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Aug 18, 2025F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint
Aug 18, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint
May 8, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint
May 8, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
May 8, 2025F945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.EStandard
May 8, 2025F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard
May 8, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
May 8, 2025F880Provide and implement an infection prevention and control program.FStandard
May 8, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
May 8, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
May 8, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
May 8, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
May 8, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
May 8, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
May 8, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard
May 8, 2025F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
May 8, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard
May 8, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Feb 20, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Feb 20, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Feb 20, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Feb 20, 2025F610Respond appropriately to all alleged violations.DComplaint
Feb 20, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint
Feb 20, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Feb 20, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Jan 14, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint
Jan 14, 2025F880Provide and implement an infection prevention and control program.EComplaint
Jan 14, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Jan 14, 2025F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FComplaint
Jan 14, 2025F760Ensure that residents are free from significant medication errors.GComplaint
Jan 14, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Jan 14, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Jan 14, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jan 14, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Jan 14, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Jan 14, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Jan 14, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint
Jan 14, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.GComplaint
Jan 14, 2025F602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint
Jan 14, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.KComplaint
Jan 14, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Mar 21, 2024F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard
Mar 21, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
Mar 21, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Mar 21, 2024F807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.DStandard
Mar 21, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Mar 21, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Mar 21, 2024F641Ensure each resident receives an accurate assessment.DStandard
Mar 21, 2024F558Reasonably accommodate the needs and preferences of each resident.DStandard
Mar 21, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Dec 5, 2023F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JComplaint
Dec 5, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint
Aug 30, 2023F880Provide and implement an infection prevention and control program.EComplaint
Mar 15, 2023F940Develop, implement, and/or maintain an effective training program for all new and existing staff members.DComplaint
Mar 15, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Mar 15, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint
Mar 15, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Mar 15, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Feb 15, 2023F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard
Feb 15, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Feb 15, 2023F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard
Feb 15, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
Feb 15, 2023F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Feb 15, 2023F692Provide enough food/fluids to maintain a resident's health.DStandard
Feb 15, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Feb 15, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard
Feb 15, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard
Feb 15, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Feb 15, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Feb 15, 2023F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard
Feb 15, 2023F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Feb 15, 2023F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard
Feb 15, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard
Feb 15, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard

Federal enforcement history

Federal regulators have imposed 4 enforcement actions against this facility, including 2 civil money penalties totaling $134,605 and 2 payment-denial actions spanning 114 days.

DateTypeFinePayment denial
Aug 18, 2025Payment DenialSep 27, 2025 · 51 days
Jan 14, 2025Fine$126,809
Jan 14, 2025Payment DenialFeb 11, 2025 · 63 days
Dec 5, 2023Fine$7,796
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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