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Facility profile · CCN 085010

Milford Center

79 federal citations on record , including 4 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $176,862.

Special Focus Status 4 Immediate Jeopardy

Record summary

Federal record · Q1 2026
79
Total citations
63
Last 3 years
7
Actual harm+
3
Federal penalties
$176,862
Total fines
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

79 on record
SurveyF-TagViolationSeveritySource
Dec 3, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Dec 3, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
Dec 3, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Nov 17, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint
Jun 26, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Nov 25, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Nov 25, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Nov 25, 2024F610Respond appropriately to all alleged violations.EComplaint
Nov 25, 2024F692Provide enough food/fluids to maintain a resident's health.GComplaint
Nov 25, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EComplaint
Nov 25, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Nov 25, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Nov 25, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Nov 25, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Nov 25, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Nov 25, 2024F791Provide or obtain dental services for each resident.DStandard
Nov 25, 2024F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard
Nov 25, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Nov 25, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Nov 25, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Nov 25, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
May 22, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EComplaint
May 22, 2024F660Plan the resident's discharge to meet the resident's goals and needs.DComplaint
May 22, 2024F641Ensure each resident receives an accurate assessment.DComplaint
May 22, 2024F565Honor the resident's right to organize and participate in resident/family groups in the facility.DComplaint
Feb 27, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DComplaint
Feb 27, 2024F946Provide training in compliance and ethics.DComplaint
Feb 27, 2024F945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.DComplaint
Feb 27, 2024F944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.DComplaint
Feb 27, 2024F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DComplaint
Feb 27, 2024F942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.DComplaint
Feb 27, 2024F941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.DComplaint
Feb 27, 2024F760Ensure that residents are free from significant medication errors.JComplaint
Feb 27, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DComplaint
Feb 27, 2024F730Observe each nurse aide's job performance and give regular training.DComplaint
Feb 27, 2024F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DComplaint
Feb 27, 2024F692Provide enough food/fluids to maintain a resident's health.DComplaint
Feb 27, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Feb 27, 2024F641Ensure each resident receives an accurate assessment.DComplaint
Feb 27, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint
Jan 5, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Jan 5, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DComplaint
Jan 5, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Jan 5, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint
Jan 5, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jan 5, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Jan 5, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jan 5, 2024F730Observe each nurse aide's job performance and give regular training.DStandard
Jan 5, 2024F697Provide safe, appropriate pain management for a resident who requires such services.DStandard
Jan 5, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jan 5, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Jan 5, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jan 5, 2024F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Jan 5, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Jan 5, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Jan 5, 2024F641Ensure each resident receives an accurate assessment.DStandard
Jan 5, 2024F637Assess the resident when there is a significant change in conditionDStandard
Jan 5, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jan 5, 2024F558Reasonably accommodate the needs and preferences of each resident.DStandard
Aug 30, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
Apr 26, 2023F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDComplaint
Apr 26, 2023F610Respond appropriately to all alleged violations.DComplaint
Apr 26, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jun 28, 2022F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DStandard
Jun 28, 2022F886Perform COVID19 testing on residents and staff.EStandard
Jun 28, 2022F881Implement a program that monitors antibiotic use.DStandard
Jun 28, 2022F880Provide and implement an infection prevention and control program.EStandard
Jun 28, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jun 28, 2022F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard
Jun 28, 2022F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jun 28, 2022F697Provide safe, appropriate pain management for a resident who requires such services.DStandard
Jun 28, 2022F695Provide safe and appropriate respiratory care for a resident when needed.JStandard
Jun 28, 2022F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Jun 28, 2022F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard
Jun 28, 2022F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jun 28, 2022F680Ensure the activities program is directed by a qualified professional.FStandard
Jun 28, 2022F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JStandard
Jun 28, 2022F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jun 28, 2022F641Ensure each resident receives an accurate assessment.EStandard

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 3 civil money penalties totaling $176,862 .

DateTypeFinePayment denial
Jun 26, 2025Fine$14,508
Nov 25, 2024Fine$104,696
Feb 27, 2024Fine$57,658
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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