Independent · Federal inspection records, searchable
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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 165245

Hillcrest Health Care Center

55 federal citations on record , including 2 at the Immediate Jeopardy level, and 2 federal enforcement actions totaling $25,450.

2 Immediate Jeopardy

Record summary

Federal record · Q1 2026
55
Total citations
47
Last 3 years
2
Actual harm+
2
Federal penalties
$25,450
Total fines
1
Overall ★ rating

Most common violation categories here

Nutrition & Dietary14 Resident Rights12 Care Planning7 Quality of Care7 Infection Control6

Most common F-tags at this facility

F8804 F5843 F6893 F5503 F8043

Citation history

55 on record
SurveyF-TagViolationSeveritySource
Oct 8, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
Mar 11, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Mar 11, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Mar 11, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Mar 11, 2025F880Provide and implement an infection prevention and control program.DStandard
Mar 11, 2025F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EStandard
Mar 11, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Mar 11, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Mar 11, 2025F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard
Mar 11, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Mar 11, 2025F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
Jul 28, 2024F880Provide and implement an infection prevention and control program.EComplaint
Jul 28, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EComplaint
Jul 28, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint
Jul 28, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.JComplaint
Jul 28, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint
Jul 28, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint
Jul 28, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint
Jul 28, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Jul 28, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 28, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Jul 28, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Jan 31, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint
Jan 31, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Jan 31, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
Jan 31, 2024F880Provide and implement an infection prevention and control program.FStandard
Jan 31, 2024F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard
Jan 31, 2024F865Have a plan that describes the process for conducting QAPI and QAA activities.EStandard
Jan 31, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jan 31, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Jan 31, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.KStandard
Jan 31, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
Jan 31, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard
Jan 31, 2024F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard
Jan 31, 2024F760Ensure that residents are free from significant medication errors.DStandard
Jan 31, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard
Jan 31, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Jan 31, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jan 31, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Jan 31, 2024F641Ensure each resident receives an accurate assessment.DStandard
Jan 31, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard
Jan 31, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Jan 31, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard
Jan 31, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard
Jan 31, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Jan 31, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard
Aug 17, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Nov 10, 2022F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
Nov 10, 2022F880Provide and implement an infection prevention and control program.DStandard
Nov 10, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Nov 10, 2022F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard
Nov 10, 2022F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Nov 10, 2022F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Nov 10, 2022F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Nov 10, 2022F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard

Federal enforcement history

Federal regulators have imposed 2 enforcement actions against this facility, including 2 civil money penalties totaling $25,450 .

DateTypeFinePayment denial
Jul 28, 2024Fine$8,649—
Jan 31, 2024Fine$16,801—
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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