Independent · Federal inspection records, searchable
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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 395732

Heritage Care Center

111 federal citations on record .

Special Focus Status

Record summary

Federal record · Q1 2026
111
Total citations
111
Last 3 years
2
Actual harm+
0
Federal penalties
$0
Total fines
1
Overall ★ rating

Most common violation categories here

Nutrition & Dietary29 Quality of Care22 Resident Rights20 Medication & Pharmacy10 Abuse & Neglect8

Most common F-tags at this facility

F8126 F7604 F8064 F6844 F8094

Citation history

111 on record
SurveyF-TagViolationSeveritySource
Nov 21, 2025F908Keep all essential equipment working safely.EStandard
Nov 21, 2025F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.FStandard
Nov 21, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.FStandard
Nov 21, 2025F881Implement a program that monitors antibiotic use.FStandard
Nov 21, 2025F880Provide and implement an infection prevention and control program.FStandard
Nov 21, 2025F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard
Nov 21, 2025F865Have a plan that describes the process for conducting QAPI and QAA activities.EStandard
Nov 21, 2025F814Dispose of garbage and refuse properly.DStandard
Nov 21, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Nov 21, 2025F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard
Nov 21, 2025F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.FStandard
Nov 21, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard
Nov 21, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Nov 21, 2025F760Ensure that residents are free from significant medication errors.DStandard
Nov 21, 2025F759Ensure medication error rates are not 5 percent or greater.DStandard
Nov 21, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard
Nov 21, 2025F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Nov 21, 2025F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard
Nov 21, 2025F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Nov 21, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard
Nov 21, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Nov 21, 2025F641Ensure each resident receives an accurate assessment.DStandard
Nov 21, 2025F610Respond appropriately to all alleged violations.DStandard
Nov 21, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard
Nov 21, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Nov 21, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Nov 21, 2025F576Ensure residents have reasonable access to and privacy in their use of communication methods.DStandard
Nov 21, 2025F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.DStandard
Nov 21, 2025F558Reasonably accommodate the needs and preferences of each resident.DStandard
Nov 21, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.DStandard
Sep 10, 2025F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint
Aug 18, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
Aug 18, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint
Aug 18, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Feb 20, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
Feb 20, 2025F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EComplaint
Feb 20, 2025F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.EComplaint
Dec 6, 2024F917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.EStandard
Dec 6, 2024F880Provide and implement an infection prevention and control program.DStandard
Dec 6, 2024F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard
Dec 6, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Dec 6, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Dec 6, 2024F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.EStandard
Dec 6, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.DStandard
Dec 6, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Dec 6, 2024F759Ensure medication error rates are not 5 percent or greater.DStandard
Dec 6, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Dec 6, 2024F730Observe each nurse aide's job performance and give regular training.EStandard
Dec 6, 2024F699Provide care or services that was trauma informed and/or culturally competent.DStandard
Dec 6, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard
Dec 6, 2024F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Dec 6, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Dec 6, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Dec 6, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Dec 6, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Dec 6, 2024F660Plan the resident's discharge to meet the resident's goals and needs.DStandard
Dec 6, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Dec 6, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DStandard
Dec 6, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard
Dec 6, 2024F583Keep residents' personal and medical records private and confidential.DStandard
Dec 6, 2024F554Allow residents to self-administer drugs if determined clinically appropriate.DStandard
Nov 13, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BComplaint
Oct 17, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EComplaint
Oct 17, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint
Aug 15, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint
Aug 15, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Aug 15, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Aug 15, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Aug 15, 2024F641Ensure each resident receives an accurate assessment.DComplaint
Aug 15, 2024F610Respond appropriately to all alleged violations.DComplaint
Aug 15, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint
Aug 15, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Aug 5, 2024F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EComplaint
Aug 5, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FComplaint
Aug 5, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.FComplaint
Aug 5, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint
Aug 5, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint
Aug 5, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Aug 5, 2024F626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint
Aug 5, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint
Aug 5, 2024F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.FComplaint
Jun 26, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint
Jun 26, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FComplaint
Jun 26, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint
Jun 26, 2024F679Provide activities to meet all resident's needs.EComplaint
May 22, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EComplaint
May 22, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EComplaint
May 22, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EComplaint
May 22, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint
May 22, 2024F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FComplaint
May 22, 2024F760Ensure that residents are free from significant medication errors.DComplaint
May 22, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
May 22, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint
Feb 13, 2024F624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint
Feb 13, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint
Feb 13, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint
Feb 13, 2024F621Treat residents equally regarding transfer, discharge, and provision of services for all residents, regardless of payment sourceDComplaint
Dec 7, 2023F880Provide and implement an infection prevention and control program.EStandard
Dec 7, 2023F814Dispose of garbage and refuse properly.EStandard
Dec 7, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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