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Facility profile · CCN 285058

Emerald Nursing & Rehabilitation Mercy

57 federal citations on record , including 1 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $39,481.

1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
57
Total citations
44
Last 3 years
3
Actual harm+
3
Federal penalties
$39,481
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

57 on record
SurveyF-TagViolationSeveritySource
Nov 18, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Jul 28, 2025F760Ensure that residents are free from significant medication errors.GComplaint
Jul 28, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Jul 28, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Jun 5, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Jun 5, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Apr 30, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint
Apr 17, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Apr 17, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Apr 17, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Mar 20, 2025F880Provide and implement an infection prevention and control program.EComplaint
Mar 20, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
Mar 20, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint
Mar 20, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DComplaint
Mar 20, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Mar 20, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Mar 20, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Mar 20, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Mar 20, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Nov 14, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.FComplaint
Nov 14, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Oct 1, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Jul 23, 2024F760Ensure that residents are free from significant medication errors.DComplaint
Jul 23, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 23, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint
Jul 23, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint
Jul 23, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Feb 15, 2024F850Hire a qualified full-time social worker in a facility with more than 120 beds.CComplaint
Feb 15, 2024F791Provide or obtain dental services for each resident.DComplaint
Feb 15, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Feb 15, 2024F685Assist a resident in gaining access to vision and hearing services.DComplaint
Feb 15, 2024F880Provide and implement an infection prevention and control program.FStandard
Feb 15, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Feb 15, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard
Feb 15, 2024F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard
Feb 15, 2024F699Provide care or services that was trauma informed and/or culturally competent.DStandard
Feb 15, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Feb 15, 2024F692Provide enough food/fluids to maintain a resident's health.DStandard
Feb 15, 2024F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Nov 7, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint
Sep 20, 2023F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EComplaint
Sep 20, 2023F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint
Sep 20, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Jun 8, 2023F760Ensure that residents are free from significant medication errors.DComplaint
Apr 19, 2023F697Provide safe, appropriate pain management for a resident who requires such services.DComplaint
Apr 19, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Apr 19, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Apr 19, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint
Apr 4, 2023F759Ensure medication error rates are not 5 percent or greater.DComplaint
Apr 4, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Feb 14, 2023F880Provide and implement an infection prevention and control program.FStandard
Feb 14, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Feb 14, 2023F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Feb 14, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Feb 14, 2023F637Assess the resident when there is a significant change in conditionDStandard
Feb 14, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Feb 14, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $39,481 and 1 payment-denial actions spanning 3 days.

DateTypeFinePayment denial
Nov 14, 2024Fine$23,491
Sep 20, 2023Fine$15,990
Sep 20, 2023Payment DenialOct 17, 2023 · 3 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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