Facility profile · CCN 525596
Complete Care At Hales Corners
15 federal citations on record , and 1 federal enforcement actions totaling $17,934.
Record summary
Federal record · Q1 202615
Total citations
11
Last 3 years
1
Actual harm+
1
Federal penalties
$17,934
Total fines
4
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
15 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Dec 5, 2025 | F925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Complaint |
| Dec 5, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint |
| Dec 5, 2025 | F573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint |
| Jun 18, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Jun 18, 2025 | F810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard |
| Jun 18, 2025 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard |
| Jun 18, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D | Standard |
| Jun 18, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard |
| Jun 18, 2025 | F628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard |
| Mar 27, 2024 | F610 | Respond appropriately to all alleged violations. | D | Complaint |
| Mar 27, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard |
| Jan 12, 2023 | F888 | Ensure staff are vaccinated for COVID-19 | C | Standard |
| Jan 12, 2023 | F886 | Perform COVID19 testing on residents and staff. | F | Standard |
| Jan 12, 2023 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard |
| Jan 12, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard |
Federal enforcement history
Federal regulators have imposed 1 enforcement actions against this facility, including 1 civil money penalties totaling $17,934 .
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Mar 27, 2024 | Fine | $17,934 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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