Facility profile · CCN 375470
Chandler Therapy & Living Center Llc
69 federal citations on record , including 3 at the Immediate Jeopardy level, and 29 federal enforcement actions totaling $283,921.
Record summary
Federal record · Q1 202669
Total citations
56
Last 3 years
5
Actual harm+
29
Federal penalties
$283,921
Total fines
1
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
69 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Dec 15, 2025 | F610 | Respond appropriately to all alleged violations. | D | Complaint |
| Dec 15, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Mar 13, 2025 | F837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Complaint |
| Mar 13, 2025 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Complaint |
| Mar 13, 2025 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Complaint |
| Mar 13, 2025 | F626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint |
| Mar 13, 2025 | F568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Complaint |
| Mar 13, 2025 | F553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Complaint |
| Oct 11, 2024 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Complaint |
| Oct 11, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint |
| Aug 14, 2024 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Aug 14, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard |
| Aug 14, 2024 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard |
| Aug 14, 2024 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard |
| Aug 14, 2024 | F802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard |
| Aug 14, 2024 | F801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard |
| Aug 14, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard |
| Aug 14, 2024 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard |
| Aug 14, 2024 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard |
| Aug 14, 2024 | F693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard |
| Aug 14, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard |
| Aug 14, 2024 | F661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard |
| Aug 14, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard |
| Aug 14, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard |
| Aug 14, 2024 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard |
| Aug 14, 2024 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard |
| Aug 14, 2024 | F640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard |
| Aug 14, 2024 | F638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard |
| Aug 14, 2024 | F636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard |
| Aug 14, 2024 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard |
| Aug 10, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint |
| Jan 4, 2024 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint |
| Jan 4, 2024 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint |
| Aug 29, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint |
| Jul 17, 2023 | F692 | Provide enough food/fluids to maintain a resident's health. | K | Complaint |
| Jul 17, 2023 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint |
| Jul 17, 2023 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint |
| Jul 17, 2023 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Jul 17, 2023 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint |
| Jul 17, 2023 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Jul 17, 2023 | F868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard |
| Jul 17, 2023 | F865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard |
| Jul 17, 2023 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | E | Standard |
| Jul 17, 2023 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Standard |
| Jul 17, 2023 | F770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | E | Standard |
| Jul 17, 2023 | F760 | Ensure that residents are free from significant medication errors. | E | Standard |
| Jul 17, 2023 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard |
| Jul 17, 2023 | F638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard |
| Jul 17, 2023 | F636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard |
| Jul 17, 2023 | F569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard |
| May 18, 2023 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint |
| May 18, 2023 | F888 | Ensure staff are vaccinated for COVID-19 | D | Complaint |
| May 18, 2023 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint |
| May 18, 2023 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint |
| May 18, 2023 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint |
| May 18, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint |
| Apr 6, 2022 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard |
| Apr 6, 2022 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Apr 6, 2022 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard |
| Apr 6, 2022 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | Standard |
| Apr 6, 2022 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Apr 6, 2022 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard |
| Apr 6, 2022 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard |
| Apr 6, 2022 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard |
| Apr 6, 2022 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard |
| Apr 6, 2022 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard |
| Apr 6, 2022 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard |
| Apr 6, 2022 | F583 | Keep residents' personal and medical records private and confidential. | E | Standard |
| Apr 6, 2022 | F582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard |
Federal enforcement history
Federal regulators have imposed 29 enforcement actions against this facility, including 27 civil money penalties totaling $283,921 and 2 payment-denial actions spanning 83 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Aug 10, 2024 | Payment Denial | — | Sep 21, 2024 · 9 days |
| Aug 10, 2024 | Fine | $53,957 | — |
| Nov 13, 2023 | Fine | $4,587 | — |
| Nov 6, 2023 | Fine | $4,587 | — |
| Oct 30, 2023 | Fine | $4,587 | — |
| Oct 23, 2023 | Fine | $4,587 | — |
| Oct 17, 2023 | Fine | $4,587 | — |
| Oct 10, 2023 | Fine | $4,587 | — |
| Oct 2, 2023 | Fine | $4,587 | — |
| Sep 25, 2023 | Fine | $4,587 | — |
| Sep 18, 2023 | Fine | $4,587 | — |
| Sep 11, 2023 | Fine | $4,587 | — |
| Sep 5, 2023 | Fine | $4,587 | — |
| Aug 28, 2023 | Fine | $4,587 | — |
| Aug 21, 2023 | Fine | $4,587 | — |
| Aug 14, 2023 | Fine | $4,587 | — |
| Aug 7, 2023 | Fine | $4,587 | — |
| Jul 17, 2023 | Fine | $13,762 | — |
| Jun 26, 2023 | Fine | $4,587 | — |
| Jun 20, 2023 | Fine | $4,235 | — |
| Jun 12, 2023 | Fine | $3,882 | — |
| Jun 5, 2023 | Fine | $3,529 | — |
| May 30, 2023 | Fine | $3,176 | — |
| May 23, 2023 | Fine | $2,823 | — |
| May 18, 2023 | Payment Denial | — | Aug 18, 2023 · 74 days |
| May 18, 2023 | Fine | $116,345 | — |
| May 15, 2023 | Fine | $2,470 | — |
| May 8, 2023 | Fine | $2,117 | — |
| Apr 17, 2023 | Fine | $4,233 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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