Independent · Federal inspection records, searchable
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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 435039

Avantara Norton

77 federal citations on record , including 2 at the Immediate Jeopardy level, and 7 federal enforcement actions totaling $191,055.

Abuse Icon Special Focus Status 2 Immediate Jeopardy

Record summary

Federal record · Q1 2026
77
Total citations
57
Last 3 years
18
Actual harm+
7
Federal penalties
$191,055
Total fines
—
Overall ★ rating

Most common violation categories here

Quality of Care19 Care Planning12 Resident Rights12 Nutrition & Dietary8 Nursing & Physician Services6

Most common F-tags at this facility

F6586 F6895 F8804 F6864 F7264

Citation history

77 on record
SurveyF-TagViolationSeveritySource
Dec 30, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint
Dec 30, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Nov 14, 2025F880Provide and implement an infection prevention and control program.EComplaint
Jul 10, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 10, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint
Jul 10, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Jul 10, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Apr 10, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint
Apr 10, 2025F624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint
Apr 10, 2025F602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint
Mar 5, 2025F675Honor each resident's preferences, choices, values and beliefs.HComplaint
Mar 5, 2025F880Provide and implement an infection prevention and control program.EStandard
Mar 5, 2025F837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.EStandard
Mar 5, 2025F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EStandard
Mar 5, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Mar 5, 2025F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Mar 5, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Mar 5, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Mar 5, 2025F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.EStandard
Dec 27, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Nov 14, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Oct 29, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.GComplaint
Oct 29, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
Sep 26, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint
Aug 21, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint
Aug 21, 2024F760Ensure that residents are free from significant medication errors.EComplaint
Aug 21, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint
Jul 17, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
Jun 20, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jun 20, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.GComplaint
Apr 16, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint
Mar 13, 2024F697Provide safe, appropriate pain management for a resident who requires such services.GComplaint
Mar 13, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Mar 13, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Dec 14, 2023F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint
Dec 14, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Nov 9, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.HComplaint
Nov 9, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KComplaint
Nov 9, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint
Nov 9, 2023F880Provide and implement an infection prevention and control program.DStandard
Nov 9, 2023F837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.FStandard
Nov 9, 2023F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FStandard
Nov 9, 2023F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Nov 9, 2023F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard
Nov 9, 2023F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard
Nov 9, 2023F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard
Nov 9, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.HStandard
Nov 9, 2023F692Provide enough food/fluids to maintain a resident's health.EStandard
Nov 9, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.HStandard
Nov 9, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Nov 9, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Nov 9, 2023F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard
Nov 9, 2023F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard
Nov 9, 2023F565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard
Nov 9, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard
Oct 4, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Oct 4, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Mar 23, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Mar 23, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.GComplaint
Mar 23, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Oct 4, 2022F881Implement a program that monitors antibiotic use.FStandard
Oct 4, 2022F880Provide and implement an infection prevention and control program.DStandard
Oct 4, 2022F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FStandard
Oct 4, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Oct 4, 2022F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Oct 4, 2022F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Oct 4, 2022F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.HStandard
Oct 4, 2022F692Provide enough food/fluids to maintain a resident's health.JStandard
Oct 4, 2022F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Oct 4, 2022F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard
Oct 4, 2022F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard
Oct 4, 2022F677Provide care and assistance to perform activities of daily living for any resident who is unable.FStandard
Oct 4, 2022F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Oct 4, 2022F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Oct 4, 2022F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard
Oct 4, 2022F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Oct 4, 2022F574The resident has the right to receive notices in a format and a language he or she understands.EStandard

Federal enforcement history

Federal regulators have imposed 7 enforcement actions against this facility, including 7 civil money penalties totaling $191,055 .

DateTypeFinePayment denial
Mar 5, 2025Fine$51,376—
Sep 26, 2024Fine$12,035—
Jul 17, 2024Fine$12,035—
Jun 20, 2024Fine$12,035—
Mar 13, 2024Fine$37,557—
Oct 4, 2023Fine$28,600—
Mar 23, 2023Fine$37,417—
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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