Independent · Federal inspection records, searchable
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Facility profile · CCN 345302

Vero Health & Rehab Of Sylva

67 federal citations on record , including 7 at the Immediate Jeopardy level, and 6 federal enforcement actions totaling $359,818.

7 Immediate Jeopardy

Record summary

Federal record · Q1 2026
67
Total citations
64
Last 3 years
13
Actual harm+
6
Federal penalties
$359,818
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

67 on record
SurveyF-TagViolationSeveritySource
Aug 14, 2025F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard
Aug 14, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
Aug 14, 2025F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FStandard
Aug 14, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Aug 14, 2025F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard
Aug 14, 2025F570Assure the security of all personal funds of residents deposited with the facility.CStandard
Aug 14, 2025F558Reasonably accommodate the needs and preferences of each resident.DStandard
Jul 30, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DComplaint
Jul 30, 2024F880Provide and implement an infection prevention and control program.FComplaint
Jul 30, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint
Jul 30, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint
Jul 30, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Jul 30, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.KComplaint
Jul 30, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 30, 2024F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DComplaint
Jul 30, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Jul 30, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint
Jul 30, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jul 30, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint
Jul 30, 2024F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.CComplaint
Jul 30, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint
Jul 30, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Jul 30, 2024F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint
Jul 30, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.GComplaint
May 22, 2024F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EComplaint
May 22, 2024F841Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.EComplaint
May 22, 2024F760Ensure that residents are free from significant medication errors.GComplaint
May 22, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.GComplaint
May 22, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.JComplaint
May 22, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
May 22, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint
May 22, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint
May 22, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint
May 22, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint
May 22, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JComplaint
May 22, 2024F563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.DComplaint
Nov 30, 2023F880Provide and implement an infection prevention and control program.DComplaint
Nov 30, 2023F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DComplaint
Nov 30, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Nov 30, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Nov 30, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Nov 21, 2023F697Provide safe, appropriate pain management for a resident who requires such services.GComplaint
Nov 21, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Oct 18, 2023F880Provide and implement an infection prevention and control program.DComplaint
Oct 18, 2023F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DComplaint
Oct 18, 2023F760Ensure that residents are free from significant medication errors.DComplaint
Oct 18, 2023F759Ensure medication error rates are not 5 percent or greater.EComplaint
Oct 18, 2023F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.BComplaint
Oct 18, 2023F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DComplaint
Oct 18, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.GComplaint
Jun 7, 2023F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EComplaint
Jun 7, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint
Jun 7, 2023F760Ensure that residents are free from significant medication errors.EComplaint
Jun 7, 2023F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint
Jun 7, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Jun 7, 2023F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EComplaint
Jun 7, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Jun 7, 2023F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint
Jun 7, 2023F641Ensure each resident receives an accurate assessment.BComplaint
Jun 7, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Jun 7, 2023F583Keep residents' personal and medical records private and confidential.EComplaint
Jun 7, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Jun 7, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint
Jun 7, 2023F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Jan 20, 2023F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard
Jan 20, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jan 20, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard

Federal enforcement history

Federal regulators have imposed 6 enforcement actions against this facility, including 4 civil money penalties totaling $359,818 and 2 payment-denial actions spanning 68 days.

DateTypeFinePayment denial
May 22, 2024Fine$325,563
May 22, 2024Payment DenialJun 14, 2024 · 67 days
Oct 18, 2023Fine$7,901
Oct 18, 2023Fine$10,065
Oct 18, 2023Fine$16,289
Oct 18, 2023Payment DenialJan 4, 2024 · 1 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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