Facility profile · CCN 315176
The Pines At Medford
43 federal citations on record , including 4 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $300,000.
Record summary
Federal record · Q1 202643
Total citations
40
Last 3 years
6
Actual harm+
3
Federal penalties
$300,000
Total fines
1
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
43 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Nov 20, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Dec 7, 2024 | F908 | Keep all essential equipment working safely. | F | Complaint |
| Dec 7, 2024 | F727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint |
| Dec 7, 2024 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint |
| Dec 7, 2024 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint |
| Dec 5, 2024 | F922 | Have enough backup water supply for essential areas of the nursing home. | F | Standard |
| Dec 5, 2024 | F880 | Provide and implement an infection prevention and control program. | F | Standard |
| Dec 5, 2024 | F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard |
| Dec 5, 2024 | F865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard |
| Dec 5, 2024 | F847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | F | Standard |
| Dec 5, 2024 | F843 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. | F | Standard |
| Dec 5, 2024 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard |
| Dec 5, 2024 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Standard |
| Dec 5, 2024 | F814 | Dispose of garbage and refuse properly. | F | Standard |
| Dec 5, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Dec 5, 2024 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard |
| Dec 5, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard |
| Dec 5, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | L | Standard |
| Dec 5, 2024 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | Standard |
| Dec 5, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | L | Standard |
| Dec 5, 2024 | F570 | Assure the security of all personal funds of residents deposited with the facility. | F | Standard |
| Dec 5, 2024 | F569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Standard |
| Dec 5, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | F | Standard |
| Dec 5, 2024 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | F | Standard |
| Oct 10, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint |
| Oct 10, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint |
| Jul 30, 2024 | F908 | Keep all essential equipment working safely. | E | Complaint |
| Jul 3, 2023 | F610 | Respond appropriately to all alleged violations. | J | Complaint |
| Jul 3, 2023 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | Complaint |
| Apr 21, 2023 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint |
| Apr 21, 2023 | F836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | F | Complaint |
| Apr 21, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| Apr 21, 2023 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint |
| Apr 21, 2023 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint |
| Apr 21, 2023 | F814 | Dispose of garbage and refuse properly. | D | Standard |
| Apr 21, 2023 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard |
| Apr 21, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard |
| Apr 21, 2023 | F730 | Observe each nurse aide's job performance and give regular training. | E | Standard |
| Apr 21, 2023 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard |
| Apr 21, 2023 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard |
| Feb 26, 2021 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Feb 26, 2021 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard |
| Feb 26, 2021 | F759 | Ensure medication error rates are not 5 percent or greater. | D | Standard |
Federal enforcement history
Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $300,000 and 1 payment-denial actions spanning 56 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Oct 10, 2024 | Fine | $165,409 | — |
| Oct 10, 2024 | Payment Denial | — | Jan 10, 2025 · 56 days |
| Jul 3, 2023 | Fine | $134,591 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
Concerned about care at The Pines At Medford?
An attorney who focuses on nursing-home abuse and neglect can review the facility's record with you — citation patterns, scope/severity levels, complaint-driven findings — and tell you whether the law recognizes what happened.
- Consultation is free and confidential
- You pay nothing unless there is a recovery
- Your note is shared only with vetted plaintiff attorneys