Independent · Federal inspection records, searchable
Not a law firm · Not a government agency
Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 165178

The Highlands

38 federal citations on record , including 2 at the Immediate Jeopardy level, and 4 federal enforcement actions totaling $153,679.

2 Immediate Jeopardy

Record summary

Federal record · Q1 2026
38
Total citations
34
Last 3 years
4
Actual harm+
4
Federal penalties
$153,679
Total fines
1
Overall ★ rating

Most common violation categories here

Resident Rights12 Quality of Care10 Care Planning6 Nutrition & Dietary4 Infection Control3

Most common F-tags at this facility

F6845 F5503 F5803 F5843 F6773

Citation history

38 on record
SurveyF-TagViolationSeveritySource
Sep 23, 2025F923Have enough outside ventilation via a window or mechanical ventilation, or both.EComplaint
Sep 23, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint
Jun 12, 2025F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DStandard
Jun 12, 2025F641Ensure each resident receives an accurate assessment.BStandard
Jun 12, 2025F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
Dec 9, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint
Sep 25, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Sep 25, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Jul 25, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jul 25, 2024F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard
Jul 25, 2024F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.CStandard
Jul 25, 2024F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.EStandard
Jul 25, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard
Jul 25, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jul 25, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Feb 7, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Feb 7, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Feb 7, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Feb 7, 2024F641Ensure each resident receives an accurate assessment.DComplaint
Feb 7, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Feb 7, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Sep 18, 2023F880Provide and implement an infection prevention and control program.EStandard
Sep 18, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Sep 18, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Sep 18, 2023F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.BStandard
Sep 18, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Sep 18, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Jul 11, 2023F880Provide and implement an infection prevention and control program.DComplaint
Jul 11, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Jul 11, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint
Jul 11, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Jul 11, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Jul 11, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Jul 11, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Apr 3, 2023F880Provide and implement an infection prevention and control program.DComplaint
Apr 3, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Apr 3, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Apr 3, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint

Federal enforcement history

Federal regulators have imposed 4 enforcement actions against this facility, including 3 civil money penalties totaling $153,679 and 1 payment-denial actions spanning 10 days.

DateTypeFinePayment denial
Dec 9, 2024Fine$50,211—
Jul 25, 2024Fine$43,628—
Jul 25, 2024Payment Denial—Aug 21, 2024 · 10 days
Jul 11, 2023Fine$59,840—
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

Concerned about care at The Highlands?

An attorney who focuses on nursing-home abuse and neglect can review the facility's record with you — citation patterns, scope/severity levels, complaint-driven findings — and tell you whether the law recognizes what happened.

  • Consultation is free and confidential
  • You pay nothing unless there is a recovery
  • Your note is shared only with vetted plaintiff attorneys
Free · Confidential · Nationwide network
Free Consultation Request
Tell us about your family's situation
A plaintiff attorney will review your note and respond within one business day.