Facility profile · CCN 265871
Sunterra Springs Springfield
29 federal citations on record , including 1 at the Immediate Jeopardy level, and 14 federal enforcement actions totaling $70,171.
Record summary
Federal record · Q1 202629
Total citations
26
Last 3 years
1
Actual harm+
14
Federal penalties
$70,171
Total fines
2
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
29 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Jun 2, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint |
| Jun 2, 2025 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard |
| Jun 2, 2025 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Jun 2, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Jun 2, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | D | Standard |
| Jun 2, 2025 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard |
| Jun 2, 2025 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard |
| Jun 2, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard |
| Jun 2, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard |
| Jun 2, 2025 | F678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard |
| Jun 2, 2025 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard |
| Mar 4, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint |
| Aug 5, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint |
| Aug 5, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Nov 9, 2023 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Nov 9, 2023 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard |
| Nov 9, 2023 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Nov 9, 2023 | F760 | Ensure that residents are free from significant medication errors. | D | Standard |
| Nov 9, 2023 | F759 | Ensure medication error rates are not 5 percent or greater. | D | Standard |
| Nov 9, 2023 | F678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Standard |
| Nov 9, 2023 | F641 | Ensure each resident receives an accurate assessment. | D | Standard |
| Nov 9, 2023 | F554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard |
| Sep 12, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Sep 12, 2023 | F602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint |
| Jul 18, 2023 | F760 | Ensure that residents are free from significant medication errors. | J | Complaint |
| Jul 18, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Jul 29, 2021 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Jul 29, 2021 | F806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard |
| Jul 29, 2021 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard |
Federal enforcement history
Federal regulators have imposed 14 enforcement actions against this facility, including 13 civil money penalties totaling $70,171 and 1 payment-denial actions spanning 4 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Jun 2, 2025 | Payment Denial | — | Sep 2, 2025 · 4 days |
| Oct 10, 2023 | Fine | $4,587 | — |
| Oct 2, 2023 | Fine | $4,587 | — |
| Sep 25, 2023 | Fine | $4,587 | — |
| Sep 18, 2023 | Fine | $4,587 | — |
| Sep 11, 2023 | Fine | $4,587 | — |
| Sep 5, 2023 | Fine | $4,587 | — |
| Aug 28, 2023 | Fine | $4,587 | — |
| Aug 21, 2023 | Fine | $4,587 | — |
| Aug 14, 2023 | Fine | $4,235 | — |
| Aug 7, 2023 | Fine | $3,846 | — |
| Jul 18, 2023 | Fine | $13,397 | — |
| Jul 17, 2023 | Fine | $9,527 | — |
| Jun 26, 2023 | Fine | $2,470 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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