Independent · Federal inspection records, searchable
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Facility profile · CCN 366424

Otterbein New Albany

68 federal citations on record .

Record summary

Federal record · Q1 2026
68
Total citations
34
Last 3 years
1
Actual harm+
0
Federal penalties
$0
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

68 on record
SurveyF-TagViolationSeveritySource
May 15, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
May 15, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
May 15, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Aug 21, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.CStandard
Aug 21, 2024F881Implement a program that monitors antibiotic use.DStandard
Aug 21, 2024F880Provide and implement an infection prevention and control program.EStandard
Aug 21, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Aug 21, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Aug 21, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard
Aug 21, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard
Aug 21, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard
Aug 21, 2024F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard
Aug 21, 2024F770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard
Aug 21, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Aug 21, 2024F760Ensure that residents are free from significant medication errors.DStandard
Aug 21, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Aug 21, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Aug 21, 2024F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Aug 21, 2024F692Provide enough food/fluids to maintain a resident's health.DStandard
Aug 21, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Aug 21, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Aug 21, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Aug 21, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Aug 21, 2024F679Provide activities to meet all resident's needs.DStandard
Aug 21, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Aug 21, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Aug 21, 2024F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard
Aug 21, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Aug 21, 2024F569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.DStandard
Aug 21, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard
Aug 21, 2024F558Reasonably accommodate the needs and preferences of each resident.DStandard
Aug 21, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Oct 31, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Aug 21, 2023F692Provide enough food/fluids to maintain a resident's health.DComplaint
Jul 25, 2022F880Provide and implement an infection prevention and control program.FStandard
Jul 25, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jul 25, 2022F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
Jul 25, 2022F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard
Jul 25, 2022F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jul 25, 2022F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Jul 25, 2022F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Jul 25, 2022F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jul 25, 2022F692Provide enough food/fluids to maintain a resident's health.DStandard
Jul 25, 2022F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jul 25, 2022F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jul 25, 2022F679Provide activities to meet all resident's needs.DStandard
Jul 25, 2022F641Ensure each resident receives an accurate assessment.DStandard
Jul 25, 2022F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard
Jul 25, 2022F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Jul 25, 2022F558Reasonably accommodate the needs and preferences of each resident.EStandard
Jul 25, 2022F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Nov 14, 2019F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Nov 14, 2019F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard
Nov 14, 2019F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard
Nov 14, 2019F697Provide safe, appropriate pain management for a resident who requires such services.DStandard
Nov 14, 2019F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Nov 14, 2019F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DStandard
Nov 14, 2019F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Nov 14, 2019F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Nov 14, 2019F641Ensure each resident receives an accurate assessment.DStandard
Nov 14, 2019F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard
Nov 14, 2019F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.CStandard
Nov 14, 2019F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.CStandard
Nov 14, 2019F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
Nov 14, 2019F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard
Nov 14, 2019F583Keep residents' personal and medical records private and confidential.FStandard
Nov 14, 2019F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
Nov 14, 2019F576Ensure residents have reasonable access to and privacy in their use of communication methods.DStandard
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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