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Facility profile · CCN 555135

Highland Springs Care Center

55 federal citations on record , including 1 at the Immediate Jeopardy level, and 4 federal enforcement actions totaling $76,615.

1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
55
Total citations
47
Last 3 years
4
Actual harm+
4
Federal penalties
$76,615
Total fines
2
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

55 on record
SurveyF-TagViolationSeveritySource
Aug 29, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard
Aug 29, 2025F908Keep all essential equipment working safely.EStandard
Aug 29, 2025F880Provide and implement an infection prevention and control program.DStandard
Aug 29, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Aug 29, 2025F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard
Aug 29, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
Aug 29, 2025F790Provide routine and 24-hour emergency dental care for each resident.DStandard
Aug 29, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Aug 29, 2025F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Aug 29, 2025F692Provide enough food/fluids to maintain a resident's health.GStandard
Aug 29, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Aug 29, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Aug 29, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EStandard
Aug 29, 2025F558Reasonably accommodate the needs and preferences of each resident.DStandard
Jul 22, 2025F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.EComplaint
Jul 22, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Nov 14, 2024F880Provide and implement an infection prevention and control program.KComplaint
Oct 2, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Aug 22, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Jul 25, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Jul 25, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard
Jul 25, 2024F908Keep all essential equipment working safely.EStandard
Jul 25, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
Jul 25, 2024F880Provide and implement an infection prevention and control program.DStandard
Jul 25, 2024F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard
Jul 25, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jul 25, 2024F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard
Jul 25, 2024F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard
Jul 25, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jul 25, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard
Jul 25, 2024F685Assist a resident in gaining access to vision and hearing services.DStandard
Jul 25, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jul 25, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Jul 25, 2024F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.EStandard
Jul 25, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Jul 25, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Jul 25, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jun 21, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
May 9, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EComplaint
May 9, 2024F551Give the resident's representative the ability to exercise the resident's rights.DComplaint
Feb 16, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Dec 4, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint
Nov 15, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Aug 14, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Jul 17, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Jul 17, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
May 10, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Apr 4, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Jan 26, 2023F814Dispose of garbage and refuse properly.FStandard
Jan 26, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard
Jan 26, 2023F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard
Jan 26, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jan 26, 2023F759Ensure medication error rates are not 5 percent or greater.DStandard
Jan 26, 2023F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jan 26, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard

Federal enforcement history

Federal regulators have imposed 4 enforcement actions against this facility, including 3 civil money penalties totaling $76,615 and 1 payment-denial actions spanning 51 days.

DateTypeFinePayment denial
Aug 29, 2025Fine$31,736
Nov 14, 2024Fine$21,739
Oct 2, 2024Fine$23,140
Jul 17, 2023Payment DenialOct 17, 2023 · 51 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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