Facility profile · CCN 235234
Heritage Manor Nursing And Rehabilitation Center
36 federal citations on record , and 2 federal enforcement actions totaling $0.
Record summary
Federal record · Q1 202636
Total citations
29
Last 3 years
1
Actual harm+
2
Federal penalties
$0
Total fines
2
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
36 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Jul 31, 2025 | F602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint |
| Jun 25, 2025 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint |
| Jun 25, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint |
| May 19, 2025 | F627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint |
| Dec 20, 2024 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint |
| Dec 20, 2024 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard |
| Dec 20, 2024 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard |
| Dec 20, 2024 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard |
| Dec 20, 2024 | F881 | Implement a program that monitors antibiotic use. | E | Standard |
| Dec 20, 2024 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Dec 20, 2024 | F849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard |
| Dec 20, 2024 | F760 | Ensure that residents are free from significant medication errors. | E | Standard |
| Dec 20, 2024 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard |
| Dec 20, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard |
| Dec 20, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard |
| Dec 20, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard |
| Dec 20, 2024 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard |
| Sep 25, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint |
| Sep 25, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint |
| May 15, 2024 | F692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint |
| Apr 24, 2024 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint |
| Apr 24, 2024 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Complaint |
| Apr 24, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint |
| Apr 24, 2024 | F610 | Respond appropriately to all alleged violations. | E | Complaint |
| Apr 24, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Apr 24, 2024 | F585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint |
| Apr 24, 2024 | F565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Complaint |
| Mar 6, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Nov 1, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard |
| Nov 22, 2022 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard |
| Nov 22, 2022 | F914 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Standard |
| Nov 22, 2022 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Nov 22, 2022 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard |
| Nov 22, 2022 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard |
| Nov 22, 2022 | F558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard |
| Nov 22, 2022 | F554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard |
Federal enforcement history
Federal regulators have imposed 2 enforcement actions against this facility, including 0 civil money penalties totaling $0 and 2 payment-denial actions spanning 31 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Apr 24, 2024 | Payment Denial | — | May 23, 2024 · 6 days |
| Nov 1, 2023 | Payment Denial | — | Feb 1, 2024 · 25 days |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
Concerned about care at Heritage Manor Nursing And Rehabilitation Center?
An attorney who focuses on nursing-home abuse and neglect can review the facility's record with you — citation patterns, scope/severity levels, complaint-driven findings — and tell you whether the law recognizes what happened.
- Consultation is free and confidential
- You pay nothing unless there is a recovery
- Your note is shared only with vetted plaintiff attorneys