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Facility profile · CCN 495371

Heritage Hall-rich Creek

20 federal citations on record .

Record summary

Federal record · Q1 2026
20
Total citations
10
Last 3 years
0
Actual harm+
0
Federal penalties
$0
Total fines
4
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

20 on record
SurveyF-TagViolationSeveritySource
Mar 14, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Mar 14, 2024F848Provide a neutral and fair arbitration process and agree to arbitrator and venue.CStandard
Mar 14, 2024F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.CStandard
Mar 14, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Mar 14, 2024F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard
Mar 14, 2024F759Ensure medication error rates are not 5 percent or greater.DStandard
Mar 14, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Mar 14, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Mar 14, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Mar 14, 2024F641Ensure each resident receives an accurate assessment.DStandard
Dec 9, 2021F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Dec 9, 2021F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Jan 28, 2019F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Jan 28, 2019F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jan 28, 2019F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jan 28, 2019F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Jan 28, 2019F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jan 28, 2019F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.CStandard
Jan 28, 2019F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.CStandard
Jan 28, 2019F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.CStandard
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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