Facility profile · CCN 315276
Complete Care At Milford Manor Llc
26 federal citations on record , and 1 federal enforcement actions totaling $3,595.
Record summary
Federal record · Q1 202626
Total citations
15
Last 3 years
1
Actual harm+
1
Federal penalties
$3,595
Total fines
2
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
26 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Jun 25, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint |
| Mar 7, 2025 | F949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E | Standard |
| Mar 7, 2025 | F946 | Provide training in compliance and ethics. | E | Standard |
| Mar 7, 2025 | F945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | E | Standard |
| Mar 7, 2025 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard |
| Mar 7, 2025 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Mar 7, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard |
| Mar 7, 2025 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard |
| Mar 7, 2025 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard |
| Mar 7, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard |
| Mar 7, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D | Standard |
| Mar 7, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard |
| Mar 7, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D | Standard |
| Mar 7, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard |
| Jan 5, 2024 | F880 | Provide and implement an infection prevention and control program. | D | Complaint |
| Feb 18, 2023 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Feb 18, 2023 | F759 | Ensure medication error rates are not 5 percent or greater. | D | Standard |
| Feb 18, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard |
| Feb 18, 2023 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard |
| Feb 18, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard |
| Feb 18, 2023 | F660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard |
| Feb 18, 2023 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard |
| Feb 18, 2023 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard |
| Mar 8, 2021 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Mar 8, 2021 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard |
| Mar 8, 2021 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard |
Federal enforcement history
Federal regulators have imposed 1 enforcement actions against this facility, including 1 civil money penalties totaling $3,595 .
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Mar 7, 2025 | Fine | $3,595 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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