Facility profile · CCN 675447
The Highlands Guest Care Center
24 federal citations on record , including 4 at the Immediate Jeopardy level, and 1 federal enforcement actions totaling $53,825.
Record summary
Federal record · Q1 202624
Total citations
24
Last 3 years
4
Actual harm+
1
Federal penalties
$53,825
Total fines
1
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
24 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Dec 30, 2025 | F732 | Post nurse staffing information every day. | C | Standard |
| Dec 30, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard |
| Apr 14, 2025 | F908 | Keep all essential equipment working safely. | E | Complaint |
| Apr 14, 2025 | F777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | K | Complaint |
| Apr 14, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | K | Complaint |
| Apr 14, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint |
| Apr 14, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint |
| Feb 19, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint |
| Feb 19, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint |
| Oct 10, 2024 | F880 | Provide and implement an infection prevention and control program. | E | Complaint |
| Oct 10, 2024 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint |
| Oct 10, 2024 | F583 | Keep residents' personal and medical records private and confidential. | D | Complaint |
| Oct 10, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint |
| Aug 24, 2023 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard |
| Aug 24, 2023 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Aug 24, 2023 | F825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard |
| Aug 24, 2023 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard |
| Aug 24, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard |
| Aug 24, 2023 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard |
| Aug 24, 2023 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard |
| Aug 11, 2023 | F610 | Respond appropriately to all alleged violations. | E | Complaint |
| Aug 11, 2023 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint |
| Aug 11, 2023 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint |
| Aug 11, 2023 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint |
Federal enforcement history
Federal regulators have imposed 1 enforcement actions against this facility, including 1 civil money penalties totaling $53,825 .
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Apr 14, 2025 | Fine | $53,825 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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