Independent · Federal inspection records, searchable
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Facility profile · CCN 676418

The Heights Of Bulverde

46 federal citations on record , including 1 at the Immediate Jeopardy level.

1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
46
Total citations
42
Last 3 years
1
Actual harm+
0
Federal penalties
$0
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

46 on record
SurveyF-TagViolationSeveritySource
Jan 13, 2026F880Provide and implement an infection prevention and control program.DComplaint
Dec 10, 2025F880Provide and implement an infection prevention and control program.DComplaint
Dec 10, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Dec 10, 2025F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).DComplaint
Dec 9, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Dec 9, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Dec 9, 2025F641Ensure each resident receives an accurate assessment.DComplaint
Jun 25, 2025F880Provide and implement an infection prevention and control program.DStandard
Jun 25, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Jun 25, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jun 25, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jun 25, 2025F759Ensure medication error rates are not 5 percent or greater.DStandard
Jun 25, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jun 25, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jun 25, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard
Apr 24, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Apr 24, 2025F641Ensure each resident receives an accurate assessment.DComplaint
Apr 19, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Mar 21, 2025F880Provide and implement an infection prevention and control program.DComplaint
Mar 21, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Mar 21, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Mar 21, 2025F610Respond appropriately to all alleged violations.DComplaint
Mar 21, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jul 22, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Jul 22, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
May 5, 2024F814Dispose of garbage and refuse properly.FComplaint
May 5, 2024F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DComplaint
May 5, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
May 5, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint
May 5, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint
May 5, 2024F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.EComplaint
May 5, 2024F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard
May 5, 2024F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard
May 5, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
May 5, 2024F760Ensure that residents are free from significant medication errors.EStandard
May 5, 2024F759Ensure medication error rates are not 5 percent or greater.EStandard
May 5, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
May 5, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
May 5, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
May 5, 2024F635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.DStandard
May 5, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Mar 21, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Mar 24, 2023F880Provide and implement an infection prevention and control program.DComplaint
Mar 24, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint
Mar 24, 2023F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DComplaint
Mar 24, 2023F641Ensure each resident receives an accurate assessment.DComplaint
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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