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Facility profile · CCN 225545

Regalcare At Courtyard-medford

80 federal citations on record , and 2 federal enforcement actions totaling $165,163.

Abuse Icon Special Focus Status

Record summary

Federal record · Q1 2026
80
Total citations
56
Last 3 years
6
Actual harm+
2
Federal penalties
$165,163
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

80 on record
SurveyF-TagViolationSeveritySource
Nov 28, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Nov 28, 2025F638Assure that each resident’s assessment is updated at least once every 3 months.DComplaint
Apr 3, 2025F777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.DComplaint
Mar 11, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard
Mar 11, 2025F844Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.DStandard
Mar 11, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard
Mar 11, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Mar 11, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
Mar 11, 2025F790Provide routine and 24-hour emergency dental care for each resident.DStandard
Mar 11, 2025F759Ensure medication error rates are not 5 percent or greater.EStandard
Mar 11, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.GStandard
Mar 11, 2025F730Observe each nurse aide's job performance and give regular training.EStandard
Mar 11, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard
Mar 11, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Mar 11, 2025F692Provide enough food/fluids to maintain a resident's health.DStandard
Mar 11, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard
Mar 11, 2025F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Mar 11, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.HStandard
Mar 11, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard
Mar 11, 2025F679Provide activities to meet all resident's needs.EStandard
Mar 11, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Mar 11, 2025F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard
Mar 11, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Mar 11, 2025F641Ensure each resident receives an accurate assessment.DStandard
Mar 11, 2025F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard
Mar 11, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.HStandard
Mar 11, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FStandard
Mar 11, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.DStandard
Mar 11, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard
Mar 11, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Jan 28, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Dec 19, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Sep 9, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Sep 9, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint
Jul 9, 2024F760Ensure that residents are free from significant medication errors.EComplaint
Jul 9, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint
Mar 21, 2024F880Provide and implement an infection prevention and control program.DStandard
Mar 21, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Mar 21, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard
Mar 21, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Mar 21, 2024F759Ensure medication error rates are not 5 percent or greater.EStandard
Mar 21, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Mar 21, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Mar 21, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Mar 21, 2024F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Mar 21, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Mar 21, 2024F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Mar 21, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Mar 21, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Mar 21, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.EStandard
Mar 21, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Mar 21, 2024F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.GStandard
Mar 21, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard
Mar 21, 2024F554Allow residents to self-administer drugs if determined clinically appropriate.DStandard
Mar 21, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard
Mar 21, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Jan 9, 2023F880Provide and implement an infection prevention and control program.DStandard
Jan 9, 2023F825Provide or get specialized rehabilitative services as required for a resident.DStandard
Jan 9, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jan 9, 2023F791Provide or obtain dental services for each resident.DStandard
Jan 9, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Jan 9, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Jan 9, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jan 9, 2023F692Provide enough food/fluids to maintain a resident's health.EStandard
Jan 9, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Jan 9, 2023F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard
Jan 9, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Jan 9, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard
Jan 9, 2023F679Provide activities to meet all resident's needs.DStandard
Jan 9, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Jan 9, 2023F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard
Jan 9, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Jan 9, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Jan 9, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Jan 9, 2023F646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.DStandard
Jan 9, 2023F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Jan 9, 2023F610Respond appropriately to all alleged violations.DStandard
Jan 9, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
Jan 9, 2023F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard
Jan 9, 2023F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard

Federal enforcement history

Federal regulators have imposed 2 enforcement actions against this facility, including 2 civil money penalties totaling $165,163 .

DateTypeFinePayment denial
Mar 11, 2025Fine$148,362
Mar 21, 2024Fine$16,801
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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