Independent · Federal inspection records, searchable
Not a law firm · Not a government agency
Facility profile · CCN 365520

Phoenix Of Maple Heights

44 federal citations on record .

Record summary

Federal record · Q1 2026
44
Total citations
24
Last 3 years
0
Actual harm+
0
Federal penalties
$0
Total fines
2
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

44 on record
SurveyF-TagViolationSeveritySource
Jun 13, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint
Jun 13, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Jun 13, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.CStandard
Jun 13, 2024F919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard
Jun 13, 2024F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard
Jun 13, 2024F881Implement a program that monitors antibiotic use.FStandard
Jun 13, 2024F880Provide and implement an infection prevention and control program.FStandard
Jun 13, 2024F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard
Jun 13, 2024F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.CStandard
Jun 13, 2024F790Provide routine and 24-hour emergency dental care for each resident.DStandard
Jun 13, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Jun 13, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard
Jun 13, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard
Jun 13, 2024F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard
Jun 13, 2024F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard
Jun 13, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Jun 13, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jun 13, 2024F691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard
Jun 13, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jun 13, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Apr 30, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Mar 27, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint
Nov 30, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Nov 30, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint
Apr 28, 2022F920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.DStandard
Apr 28, 2022F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Apr 28, 2022F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Apr 28, 2022F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Apr 28, 2022F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Mar 28, 2019F881Implement a program that monitors antibiotic use.FStandard
Mar 28, 2019F880Provide and implement an infection prevention and control program.FStandard
Mar 28, 2019F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Mar 28, 2019F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Mar 28, 2019F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DStandard
Mar 28, 2019F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Mar 28, 2019F759Ensure medication error rates are not 5 percent or greater.DStandard
Mar 28, 2019F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Mar 28, 2019F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Mar 28, 2019F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Mar 28, 2019F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Mar 28, 2019F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Mar 28, 2019F641Ensure each resident receives an accurate assessment.EStandard
Mar 28, 2019F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Mar 28, 2019F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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