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Facility profile · CCN 555668

Norwalk Skilled Nursing & Wellness Centre, Llc

82 federal citations on record , including 1 at the Immediate Jeopardy level, and 4 federal enforcement actions totaling $77,824.

1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
82
Total citations
64
Last 3 years
7
Actual harm+
4
Federal penalties
$77,824
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

82 on record
SurveyF-TagViolationSeveritySource
Dec 23, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Aug 21, 2025F573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint
Jul 18, 2025F880Provide and implement an infection prevention and control program.DStandard
Jul 18, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Jul 18, 2025F760Ensure that residents are free from significant medication errors.EStandard
Jul 18, 2025F759Ensure medication error rates are not 5 percent or greater.EStandard
Jul 18, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard
Jul 18, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard
Jul 18, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Jul 18, 2025F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Jul 18, 2025F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Jul 18, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Jul 18, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jul 18, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jul 18, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Jul 18, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Jul 18, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jul 18, 2025F641Ensure each resident receives an accurate assessment.DStandard
Jul 18, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard
Jul 18, 2025F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard
Jul 18, 2025F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard
Jul 18, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard
Jul 14, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Apr 4, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Nov 27, 2024F908Keep all essential equipment working safely.DComplaint
Nov 27, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint
Nov 27, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Oct 23, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Sep 23, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Sep 20, 2024F865Have a plan that describes the process for conducting QAPI and QAA activities.FComplaint
Sep 20, 2024F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.FComplaint
Sep 20, 2024F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.JComplaint
Sep 20, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.GComplaint
Sep 20, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.GComplaint
Sep 3, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint
Aug 22, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint
Aug 8, 2024F760Ensure that residents are free from significant medication errors.EComplaint
Aug 8, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint
Jul 26, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.FStandard
Jul 26, 2024F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard
Jul 26, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jul 26, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jul 26, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Jul 26, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Jul 26, 2024F697Provide safe, appropriate pain management for a resident who requires such services.EStandard
Jul 26, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard
Jul 26, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jul 26, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard
Jul 26, 2024F558Reasonably accommodate the needs and preferences of each resident.EStandard
May 28, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint
May 28, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.EComplaint
May 28, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint
May 28, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Feb 1, 2024F699Provide care or services that was trauma informed and/or culturally competent.DComplaint
Oct 26, 2023F880Provide and implement an infection prevention and control program.EComplaint
Oct 26, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Sep 25, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Sep 15, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Aug 24, 2023F610Respond appropriately to all alleged violations.DComplaint
Aug 24, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jul 6, 2023F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint
Jul 6, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Jun 7, 2023F880Provide and implement an infection prevention and control program.EComplaint
May 11, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Apr 14, 2023F626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint
Jul 16, 2021F880Provide and implement an infection prevention and control program.EStandard
Jul 16, 2021F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.EStandard
Jul 16, 2021F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard
Jul 16, 2021F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Jul 16, 2021F759Ensure medication error rates are not 5 percent or greater.EStandard
Jul 16, 2021F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Jul 16, 2021F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Jul 16, 2021F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard
Jul 16, 2021F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard
Jul 16, 2021F697Provide safe, appropriate pain management for a resident who requires such services.EStandard
Jul 16, 2021F692Provide enough food/fluids to maintain a resident's health.DStandard
Jul 16, 2021F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jul 16, 2021F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jul 16, 2021F641Ensure each resident receives an accurate assessment.EStandard
Jul 16, 2021F565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard
Jul 16, 2021F558Reasonably accommodate the needs and preferences of each resident.DStandard
Jul 16, 2021F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard

Federal enforcement history

Federal regulators have imposed 4 enforcement actions against this facility, including 4 civil money penalties totaling $77,824 .

DateTypeFinePayment denial
Jul 14, 2025Fine$14,505
Nov 27, 2024Fine$10,033
Jul 26, 2024Fine$47,993
Jun 5, 2023Fine$5,293
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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