Facility profile · CCN 015463
Knollwood Healthcare
43 federal citations on record , including 8 at the Immediate Jeopardy level, and 5 federal enforcement actions totaling $318,070.
Record summary
Federal record · Q1 202643
Total citations
43
Last 3 years
12
Actual harm+
5
Federal penalties
$318,070
Total fines
—
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
43 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Sep 11, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint |
| Sep 11, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| Sep 11, 2025 | F814 | Dispose of garbage and refuse properly. | F | Standard |
| Sep 11, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Sep 11, 2025 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard |
| Sep 11, 2025 | F577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard |
| May 22, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Mar 27, 2025 | F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint |
| Mar 27, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint |
| Mar 27, 2025 | F760 | Ensure that residents are free from significant medication errors. | L | Complaint |
| Mar 27, 2025 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint |
| Mar 27, 2025 | F745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint |
| Mar 27, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint |
| Mar 27, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | L | Complaint |
| Mar 27, 2025 | F610 | Respond appropriately to all alleged violations. | D | Complaint |
| Mar 27, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Mar 27, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | L | Complaint |
| Mar 27, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D | Complaint |
| Mar 27, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | L | Complaint |
| Mar 27, 2025 | F558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint |
| Mar 27, 2025 | F943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard |
| Oct 10, 2024 | F908 | Keep all essential equipment working safely. | F | Standard |
| Oct 10, 2024 | F848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard |
| Oct 10, 2024 | F847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard |
| Oct 10, 2024 | F814 | Dispose of garbage and refuse properly. | F | Standard |
| Oct 10, 2024 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard |
| Sep 19, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Apr 25, 2024 | F908 | Keep all essential equipment working safely. | F | Complaint |
| Apr 25, 2024 | F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | L | Complaint |
| Apr 25, 2024 | F865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint |
| Apr 25, 2024 | F837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | L | Complaint |
| Apr 25, 2024 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint |
| Apr 25, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint |
| Apr 25, 2024 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | I | Complaint |
| Apr 25, 2024 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint |
| Apr 25, 2024 | F692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint |
| Apr 25, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint |
| Apr 25, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Apr 25, 2024 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | Complaint |
| Apr 25, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint |
| Apr 25, 2024 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint |
| Apr 25, 2024 | F583 | Keep residents' personal and medical records private and confidential. | E | Complaint |
| Apr 25, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint |
Federal enforcement history
Federal regulators have imposed 5 enforcement actions against this facility, including 4 civil money penalties totaling $318,070 and 1 payment-denial actions spanning 116 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Mar 27, 2025 | Fine | $187,110 | — |
| Apr 25, 2024 | Fine | $6,661 | — |
| Apr 25, 2024 | Fine | $10,555 | — |
| Apr 25, 2024 | Fine | $113,744 | — |
| Apr 25, 2024 | Payment Denial | — | May 23, 2024 · 116 days |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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