Independent · Federal inspection records, searchable
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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 375579

Higher Call Nursing Center

32 federal citations on record , including 5 at the Immediate Jeopardy level, and 4 federal enforcement actions totaling $40,077.

5 Immediate Jeopardy

Record summary

Federal record · Q1 2026
32
Total citations
13
Last 3 years
7
Actual harm+
4
Federal penalties
$40,077
Total fines
1
Overall ★ rating

Most common violation categories here

Quality of Care10 Care Planning8 Resident Rights3 Medication & Pharmacy3 Abuse & Neglect3

Most common F-tags at this facility

F8122 F7582 F6842 F6562 F6572

Citation history

32 on record
SurveyF-TagViolationSeveritySource
Jan 9, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
May 16, 2024F880Provide and implement an infection prevention and control program.DStandard
May 16, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
May 16, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard
May 16, 2024F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard
May 16, 2024F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
Mar 28, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Mar 28, 2024F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JComplaint
Mar 28, 2024F610Respond appropriately to all alleged violations.FComplaint
Mar 28, 2024F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.GComplaint
Mar 28, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint
Mar 28, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Mar 28, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.JComplaint
Apr 4, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Apr 4, 2023F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.JStandard
Apr 4, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard
Apr 4, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Apr 4, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Apr 4, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard
Apr 4, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Apr 4, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard
Apr 4, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Apr 4, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Apr 4, 2023F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard
Apr 4, 2023F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard
Apr 4, 2023F641Ensure each resident receives an accurate assessment.DStandard
Jul 11, 2019F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard
Jul 11, 2019F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard
Jul 11, 2019F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard
Jul 11, 2019F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard
Jul 11, 2019F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Jul 11, 2019F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard

Federal enforcement history

Federal regulators have imposed 4 enforcement actions against this facility, including 3 civil money penalties totaling $40,077 and 1 payment-denial actions spanning 24 days.

DateTypeFinePayment denial
Mar 28, 2024Fine$18,113—
Apr 4, 2023Fine$7,446—
Apr 4, 2023Fine$14,518—
Apr 4, 2023Payment Denial—Jun 7, 2023 · 24 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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