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Facility profile · CCN 675561

Heritage Plaza Nursing Center

42 federal citations on record , including 1 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $94,538.

Abuse Icon 1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
42
Total citations
32
Last 3 years
2
Actual harm+
3
Federal penalties
$94,538
Total fines
2
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

42 on record
SurveyF-TagViolationSeveritySource
Aug 18, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Apr 23, 2025F880Provide and implement an infection prevention and control program.EStandard
Apr 23, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Apr 23, 2025F699Provide care or services that was trauma informed and/or culturally competent.DStandard
Apr 23, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Apr 23, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Apr 23, 2025F680Ensure the activities program is directed by a qualified professional.DStandard
Apr 23, 2025F679Provide activities to meet all resident's needs.DStandard
Apr 23, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Apr 23, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Mar 4, 2025F691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DComplaint
Mar 4, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Mar 4, 2025F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Mar 4, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Nov 2, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Sep 4, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Sep 4, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Sep 4, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.JComplaint
Sep 4, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Sep 4, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Mar 6, 2024F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard
Mar 6, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Mar 6, 2024F697Provide safe, appropriate pain management for a resident who requires such services.EStandard
Mar 6, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Mar 6, 2024F679Provide activities to meet all resident's needs.DStandard
Mar 6, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Mar 6, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard
Mar 6, 2024F565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard
Mar 6, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard
Feb 14, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint
Feb 14, 2024F641Ensure each resident receives an accurate assessment.DComplaint
Oct 13, 2023F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint
Jan 25, 2023F926Have policies on smoking.EStandard
Jan 25, 2023F880Provide and implement an infection prevention and control program.EStandard
Jan 25, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jan 25, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jan 25, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Jan 25, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jan 25, 2023F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard
Jan 25, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Jan 25, 2023F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Jan 25, 2023F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 3 civil money penalties totaling $94,538 .

DateTypeFinePayment denial
Aug 18, 2025Fine$14,015
Sep 4, 2024Fine$77,227
Oct 13, 2023Fine$3,296
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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