Facility profile · CCN 415039
Heritage Hills Nursing & Rehabilitation Center
76 federal citations on record , including 3 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $17,475.
Record summary
Federal record · Q1 202676
Total citations
75
Last 3 years
4
Actual harm+
3
Federal penalties
$17,475
Total fines
2
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
76 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Jan 14, 2026 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint |
| Jan 14, 2026 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Jan 14, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Sep 18, 2025 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard |
| Sep 18, 2025 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Sep 18, 2025 | F865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard |
| Sep 18, 2025 | F847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard |
| Sep 18, 2025 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | E | Standard |
| Sep 18, 2025 | F811 | Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised. | D | Standard |
| Sep 18, 2025 | F805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | J | Standard |
| Sep 18, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | D | Standard |
| Sep 18, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard |
| Sep 18, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard |
| Sep 18, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard |
| Sep 18, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard |
| Sep 18, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard |
| Sep 18, 2025 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Standard |
| Sep 18, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard |
| Aug 1, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| Apr 2, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint |
| Jan 23, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint |
| Jan 10, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint |
| Jan 6, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Jan 6, 2025 | F574 | The resident has the right to receive notices in a format and a language he or she understands. | D | Complaint |
| Sep 13, 2024 | F881 | Implement a program that monitors antibiotic use. | F | Standard |
| Sep 13, 2024 | F880 | Provide and implement an infection prevention and control program. | F | Standard |
| Sep 13, 2024 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard |
| Sep 13, 2024 | F759 | Ensure medication error rates are not 5 percent or greater. | E | Standard |
| Sep 13, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard |
| Sep 13, 2024 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard |
| Sep 13, 2024 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard |
| Sep 13, 2024 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard |
| Sep 13, 2024 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard |
| Sep 13, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard |
| Sep 13, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard |
| Sep 13, 2024 | F675 | Honor each resident's preferences, choices, values and beliefs. | D | Standard |
| Sep 13, 2024 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard |
| Aug 16, 2024 | F880 | Provide and implement an infection prevention and control program. | D | Complaint |
| Aug 16, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| Aug 16, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint |
| Jul 31, 2024 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Jun 18, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint |
| May 9, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint |
| Apr 2, 2024 | F760 | Ensure that residents are free from significant medication errors. | D | Complaint |
| Apr 2, 2024 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint |
| Nov 2, 2023 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint |
| Oct 16, 2023 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard |
| Oct 16, 2023 | F881 | Implement a program that monitors antibiotic use. | F | Standard |
| Oct 16, 2023 | F880 | Provide and implement an infection prevention and control program. | D | Standard |
| Oct 16, 2023 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Oct 16, 2023 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard |
| Oct 16, 2023 | F694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard |
| Oct 16, 2023 | F693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard |
| Oct 16, 2023 | F692 | Provide enough food/fluids to maintain a resident's health. | D | Standard |
| Oct 16, 2023 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard |
| Oct 16, 2023 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard |
| Oct 16, 2023 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard |
| Oct 16, 2023 | F604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard |
| Oct 16, 2023 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard |
| Oct 4, 2023 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint |
| Oct 4, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint |
| Sep 13, 2023 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint |
| Sep 13, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint |
| Aug 24, 2023 | F760 | Ensure that residents are free from significant medication errors. | D | Complaint |
| Aug 24, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Jul 26, 2023 | F791 | Provide or obtain dental services for each resident. | E | Complaint |
| Jul 26, 2023 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint |
| Jul 26, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Jul 26, 2023 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint |
| Jun 28, 2023 | F760 | Ensure that residents are free from significant medication errors. | G | Complaint |
| Jun 28, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint |
| Jun 28, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint |
| May 8, 2023 | F760 | Ensure that residents are free from significant medication errors. | D | Complaint |
| May 8, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint |
| May 8, 2023 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint |
| Mar 30, 2023 | F760 | Ensure that residents are free from significant medication errors. | D | Complaint |
Federal enforcement history
Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $17,475 and 1 payment-denial actions spanning 3 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Sep 16, 2025 | Payment Denial | — | Oct 15, 2025 · 3 days |
| May 9, 2024 | Fine | $8,827 | — |
| Jun 28, 2023 | Fine | $8,648 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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