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Facility profile · CCN 495193

Henrico Health & Rehabilitation Center

76 federal citations on record , including 4 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $259,077.

Abuse Icon Special Focus Status 4 Immediate Jeopardy

Record summary

Federal record · Q1 2026
76
Total citations
53
Last 3 years
11
Actual harm+
3
Federal penalties
$259,077
Total fines
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

76 on record
SurveyF-TagViolationSeveritySource
Jul 22, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jul 22, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
May 13, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
May 13, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
May 13, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
May 13, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Feb 24, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Feb 24, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Feb 24, 2025F624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint
Feb 24, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
Feb 24, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint
Sep 6, 2024F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint
Sep 6, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint
Sep 6, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Sep 6, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
May 8, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint
May 8, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
May 8, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
Dec 7, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Dec 7, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Oct 4, 2023F949Provide behavior health training consistent with the requirements and as determined by a facility assessment.EComplaint
Oct 4, 2023F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint
Oct 4, 2023F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DComplaint
Oct 4, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint
Oct 4, 2023F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FComplaint
Oct 4, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Oct 4, 2023F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.GComplaint
Oct 4, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.GComplaint
Oct 4, 2023F699Provide care or services that was trauma informed and/or culturally competent.GComplaint
Oct 4, 2023F692Provide enough food/fluids to maintain a resident's health.EComplaint
Oct 4, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint
Oct 4, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Oct 4, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Oct 4, 2023F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint
Oct 4, 2023F637Assess the resident when there is a significant change in conditionDComplaint
Oct 4, 2023F610Respond appropriately to all alleged violations.DComplaint
Oct 4, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Oct 4, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.KComplaint
Oct 4, 2023F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Oct 4, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Oct 4, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Oct 4, 2023F565Honor the resident's right to organize and participate in resident/family groups in the facility.DComplaint
Oct 4, 2023F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.FStandard
Oct 4, 2023F883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard
Oct 4, 2023F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.GStandard
Oct 4, 2023F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard
Oct 4, 2023F745Provide medically-related social services to help each resident achieve the highest possible quality of life.DStandard
Oct 4, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DStandard
Oct 4, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Oct 4, 2023F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard
Oct 4, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard
Oct 4, 2023F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard
Jul 25, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint
Mar 15, 2023F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DComplaint
Mar 15, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Sep 10, 2021F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard
Sep 10, 2021F886Perform COVID19 testing on residents and staff.LStandard
Sep 10, 2021F885Report COVID19 data to residents and families.FStandard
Sep 10, 2021F880Provide and implement an infection prevention and control program.LStandard
Sep 10, 2021F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Sep 10, 2021F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Sep 10, 2021F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard
Sep 10, 2021F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Sep 10, 2021F602Protect each resident from the wrongful use of the resident's belongings or money.DStandard
Sep 10, 2021F576Ensure residents have reasonable access to and privacy in their use of communication methods.DStandard
Sep 10, 2021F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.DStandard
Oct 25, 2018F880Provide and implement an infection prevention and control program.DStandard
Oct 25, 2018F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard
Oct 25, 2018F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Oct 25, 2018F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard
Oct 25, 2018F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
Oct 25, 2018F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Oct 25, 2018F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Oct 25, 2018F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Oct 25, 2018F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard
Oct 25, 2018F583Keep residents' personal and medical records private and confidential.DStandard

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 3 civil money penalties totaling $259,077 .

DateTypeFinePayment denial
Feb 24, 2025Fine$131,571
Sep 6, 2024Fine$23,196
Oct 4, 2023Fine$104,310
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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