Independent · Federal inspection records, searchable
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Facility profile · CCN 365292

Hanover Healthcare Center

55 federal citations on record , including 4 at the Immediate Jeopardy level, and 2 federal enforcement actions totaling $84,143.

4 Immediate Jeopardy

Record summary

Federal record · Q1 2026
55
Total citations
42
Last 3 years
4
Actual harm+
2
Federal penalties
$84,143
Total fines
2
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

55 on record
SurveyF-TagViolationSeveritySource
Jun 25, 2025F759Ensure medication error rates are not 5 percent or greater.DComplaint
Jun 25, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint
Jun 25, 2025F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DComplaint
Jun 25, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Jun 25, 2025F680Ensure the activities program is directed by a qualified professional.CComplaint
Jun 25, 2025F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DComplaint
Jun 25, 2025F610Respond appropriately to all alleged violations.DComplaint
Jun 25, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jun 25, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Apr 9, 2025F880Provide and implement an infection prevention and control program.DComplaint
Mar 4, 2025F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FComplaint
Oct 24, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Oct 24, 2024F772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.DComplaint
Oct 24, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Sep 23, 2024F610Respond appropriately to all alleged violations.JComplaint
Sep 23, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.JComplaint
Sep 23, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint
Aug 19, 2024F880Provide and implement an infection prevention and control program.FComplaint
Aug 19, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Aug 19, 2024F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DComplaint
Aug 19, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Aug 19, 2024F685Assist a resident in gaining access to vision and hearing services.DStandard
Aug 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Aug 19, 2024F610Respond appropriately to all alleged violations.DStandard
Jul 29, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jun 6, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Jun 6, 2024F697Provide safe, appropriate pain management for a resident who requires such services.DComplaint
Jun 6, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Apr 18, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint
Feb 8, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Dec 12, 2023F880Provide and implement an infection prevention and control program.KComplaint
Dec 12, 2023F610Respond appropriately to all alleged violations.EComplaint
Dec 12, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Dec 12, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint
Aug 14, 2023F624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint
Aug 14, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Jun 23, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jun 23, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Jun 23, 2023F558Reasonably accommodate the needs and preferences of each resident.DComplaint
May 9, 2023F880Provide and implement an infection prevention and control program.DComplaint
May 9, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
May 9, 2023F552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint
Apr 10, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Apr 10, 2023F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
May 15, 2022F883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard
May 15, 2022F880Provide and implement an infection prevention and control program.FStandard
May 15, 2022F732Post nurse staffing information every day.CStandard
May 15, 2022F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard
May 15, 2022F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
May 15, 2022F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
May 15, 2022F569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.EStandard
May 15, 2022F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EStandard
May 9, 2019F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard
May 9, 2019F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard
May 9, 2019F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard

Federal enforcement history

Federal regulators have imposed 2 enforcement actions against this facility, including 2 civil money penalties totaling $84,143 .

DateTypeFinePayment denial
Aug 19, 2024Fine$61,191
Dec 12, 2023Fine$22,952
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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