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Facility profile · CCN 675479

Franklin Heights Nursing & Rehabilitation

75 federal citations on record , including 5 at the Immediate Jeopardy level, and 3 federal enforcement actions totaling $191,503.

5 Immediate Jeopardy

Record summary

Federal record · Q1 2026
75
Total citations
65
Last 3 years
5
Actual harm+
3
Federal penalties
$191,503
Total fines
2
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

75 on record
SurveyF-TagViolationSeveritySource
Jan 9, 2026F850Hire a qualified full-time social worker in a facility with more than 120 beds.EComplaint
Jan 9, 2026F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint
Jan 9, 2026F558Reasonably accommodate the needs and preferences of each resident.EComplaint
Nov 26, 2025F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint
Nov 25, 2025F760Ensure that residents are free from significant medication errors.DComplaint
Nov 25, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
Nov 25, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Jul 24, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint
Jul 24, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint
Jul 24, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint
Jul 24, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Jul 24, 2025F574The resident has the right to receive notices in a format and a language he or she understands.EComplaint
Jul 24, 2025F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.EComplaint
Jul 24, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.BStandard
Aug 8, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Aug 8, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Aug 8, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Aug 8, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
May 31, 2024F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint
May 31, 2024F908Keep all essential equipment working safely.EComplaint
May 31, 2024F880Provide and implement an infection prevention and control program.EComplaint
May 31, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint
May 31, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint
May 31, 2024F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.DStandard
May 31, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
May 31, 2024F732Post nurse staffing information every day.EStandard
May 31, 2024F697Provide safe, appropriate pain management for a resident who requires such services.DStandard
May 31, 2024F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
May 31, 2024F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard
May 31, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
May 31, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
May 31, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
May 31, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
May 31, 2024F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard
May 31, 2024F610Respond appropriately to all alleged violations.DStandard
May 31, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard
May 31, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard
May 31, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard
May 16, 2024F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint
May 16, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Mar 20, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Mar 20, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Feb 17, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Feb 17, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint
Feb 17, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Feb 17, 2024F610Respond appropriately to all alleged violations.KComplaint
Feb 17, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.KComplaint
Feb 17, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.KComplaint
Feb 17, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Feb 17, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Jan 22, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Jan 22, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint
Jan 22, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint
Jan 22, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint
Jan 22, 2024F641Ensure each resident receives an accurate assessment.EComplaint
Jan 22, 2024F610Respond appropriately to all alleged violations.DComplaint
Jan 22, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jan 22, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint
Jan 22, 2024F583Keep residents' personal and medical records private and confidential.DComplaint
Jan 22, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint
Sep 19, 2023F880Provide and implement an infection prevention and control program.EComplaint
Sep 19, 2023F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Sep 19, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Aug 4, 2023F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint
Aug 4, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
Mar 29, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Mar 29, 2023F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard
Mar 29, 2023F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard
Mar 29, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard
Mar 29, 2023F692Provide enough food/fluids to maintain a resident's health.EStandard
Mar 29, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard
Mar 29, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Mar 29, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Mar 29, 2023F637Assess the resident when there is a significant change in conditionDStandard
Mar 29, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $191,503 and 1 payment-denial actions spanning 33 days.

DateTypeFinePayment denial
Jan 22, 2024Fine$24,441
Jan 22, 2024Fine$167,062
Jan 22, 2024Payment DenialFeb 17, 2024 · 33 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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