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Facility profile · CCN 315355

Excel Care At Dover

33 federal citations on record , including 1 at the Immediate Jeopardy level, and 1 federal enforcement actions totaling $139,113.

1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
33
Total citations
19
Last 3 years
2
Actual harm+
1
Federal penalties
$139,113
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

33 on record
SurveyF-TagViolationSeveritySource
May 31, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint
May 31, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.FComplaint
May 31, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
May 31, 2024F610Respond appropriately to all alleged violations.FComplaint
May 31, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint
May 31, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.FComplaint
May 31, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint
May 31, 2024F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DStandard
May 31, 2024F880Provide and implement an infection prevention and control program.EStandard
May 31, 2024F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FStandard
May 31, 2024F790Provide routine and 24-hour emergency dental care for each resident.EStandard
May 31, 2024F759Ensure medication error rates are not 5 percent or greater.EStandard
May 31, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard
May 31, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.HStandard
May 31, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
May 31, 2024F641Ensure each resident receives an accurate assessment.CStandard
May 31, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.FStandard
Mar 21, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint
Mar 21, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint
May 2, 2022F865Have a plan that describes the process for conducting QAPI and QAA activities.FStandard
May 2, 2022F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FStandard
May 2, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard
May 2, 2022F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard
May 2, 2022F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.EStandard
May 2, 2022F759Ensure medication error rates are not 5 percent or greater.EStandard
May 2, 2022F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.EStandard
May 2, 2022F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KStandard
May 2, 2022F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
May 2, 2022F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
May 2, 2022F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Apr 22, 2021F880Provide and implement an infection prevention and control program.DStandard
Apr 22, 2021F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Apr 22, 2021F563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.DStandard

Federal enforcement history

Federal regulators have imposed 1 enforcement actions against this facility, including 1 civil money penalties totaling $139,113 .

DateTypeFinePayment denial
May 31, 2024Fine$139,113
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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