Independent · Federal inspection records, searchable
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Nursing Home Violations Public inspection data, searchable
Facility profile · CCN 085031

Encore At Wilmington

60 federal citations on record , including 1 at the Immediate Jeopardy level, and 2 federal enforcement actions totaling $32,394.

1 Immediate Jeopardy

Record summary

Federal record · Q1 2026
60
Total citations
35
Last 3 years
2
Actual harm+
2
Federal penalties
$32,394
Total fines
2
Overall ★ rating

Most common violation categories here

Care Planning13 Resident Rights11 Quality of Care11 Infection Control9 Medication & Pharmacy5

Most common F-tags at this facility

F8803 F5502 F6232 F6572 F6772

Citation history

60 on record
SurveyF-TagViolationSeveritySource
Jun 6, 2025F760Ensure that residents are free from significant medication errors.DComplaint
Jul 2, 2024F728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.DComplaint
Jul 2, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Jul 2, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint
Jul 2, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jul 2, 2024F558Reasonably accommodate the needs and preferences of each resident.DComplaint
Jul 2, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DStandard
Jul 2, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard
Jul 2, 2024F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DStandard
Jul 2, 2024F880Provide and implement an infection prevention and control program.EStandard
Jul 2, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Jul 2, 2024F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.CStandard
Jul 2, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard
Jul 2, 2024F730Observe each nurse aide's job performance and give regular training.DStandard
Jul 2, 2024F685Assist a resident in gaining access to vision and hearing services.DStandard
Jul 2, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Jul 2, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Jul 2, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Jul 2, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jul 2, 2024F645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard
Jul 2, 2024F641Ensure each resident receives an accurate assessment.DStandard
Jul 2, 2024F638Assure that each resident’s assessment is updated at least once every 3 months.DStandard
Jul 2, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Jul 2, 2024F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard
Jul 2, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Jan 8, 2024F919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint
Jan 8, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint
Jan 8, 2024F697Provide safe, appropriate pain management for a resident who requires such services.DComplaint
Jan 8, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Jan 8, 2024F660Plan the resident's discharge to meet the resident's goals and needs.JComplaint
Jan 8, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint
Jan 8, 2024F637Assess the resident when there is a significant change in conditionDComplaint
Jan 8, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EComplaint
Jan 8, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint
Jan 8, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint
Apr 20, 2023F940Develop, implement, and/or maintain an effective training program for all new and existing staff members.DComplaint
Apr 20, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint
Jan 26, 2023F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DStandard
Jan 26, 2023F886Perform COVID19 testing on residents and staff.FStandard
Jan 26, 2023F885Report COVID19 data to residents and families.EStandard
Jan 26, 2023F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.EStandard
Jan 26, 2023F881Implement a program that monitors antibiotic use.FStandard
Jan 26, 2023F880Provide and implement an infection prevention and control program.FStandard
Jan 26, 2023F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard
Jan 26, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jan 26, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard
Jan 26, 2023F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Jan 26, 2023F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard
Jan 26, 2023F732Post nurse staffing information every day.CStandard
Jan 26, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
Jan 26, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard
Jan 26, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
Jan 26, 2023F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard
Jan 26, 2023F646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.DStandard
Jan 26, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard
Jan 26, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Jan 26, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard
Nov 1, 2019F880Provide and implement an infection prevention and control program.EStandard
Nov 1, 2019F697Provide safe, appropriate pain management for a resident who requires such services.DStandard
Nov 1, 2019F695Provide safe and appropriate respiratory care for a resident when needed.DStandard

Federal enforcement history

Federal regulators have imposed 2 enforcement actions against this facility, including 2 civil money penalties totaling $32,394 .

DateTypeFinePayment denial
Jul 2, 2024Fine$16,801—
Jan 8, 2024Fine$15,593—
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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