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Facility profile · CCN 365675

Arbors At Milford

52 federal citations on record , including 3 at the Immediate Jeopardy level, and 5 federal enforcement actions totaling $117,782.

Abuse Icon 3 Immediate Jeopardy

Record summary

Federal record · Q1 2026
52
Total citations
24
Last 3 years
8
Actual harm+
5
Federal penalties
$117,782
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

52 on record
SurveyF-TagViolationSeveritySource
Apr 9, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint
Apr 9, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Apr 9, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint
Apr 9, 2025F880Provide and implement an infection prevention and control program.DStandard
Apr 9, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Apr 9, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard
Apr 9, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Apr 9, 2025F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DStandard
Apr 9, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard
Apr 9, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Apr 9, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard
Apr 9, 2025F641Ensure each resident receives an accurate assessment.DStandard
Apr 9, 2025F610Respond appropriately to all alleged violations.EStandard
Apr 9, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EStandard
Apr 9, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JStandard
Apr 9, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Dec 4, 2024F695Provide safe and appropriate respiratory care for a resident when needed.JComplaint
Mar 19, 2024F880Provide and implement an infection prevention and control program.EComplaint
Mar 19, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint
Mar 19, 2024F695Provide safe and appropriate respiratory care for a resident when needed.DComplaint
Mar 19, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Mar 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint
Mar 19, 2024F679Provide activities to meet all resident's needs.DComplaint
Mar 19, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Mar 28, 2023F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint
May 13, 2022F880Provide and implement an infection prevention and control program.FStandard
May 13, 2022F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
May 13, 2022F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard
May 13, 2022F790Provide routine and 24-hour emergency dental care for each resident.DStandard
May 13, 2022F760Ensure that residents are free from significant medication errors.DStandard
May 13, 2022F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard
May 13, 2022F730Observe each nurse aide's job performance and give regular training.CStandard
May 13, 2022F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
May 13, 2022F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard
May 13, 2022F697Provide safe, appropriate pain management for a resident who requires such services.GStandard
May 13, 2022F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
May 13, 2022F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard
May 13, 2022F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard
May 13, 2022F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
May 13, 2022F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard
May 13, 2022F641Ensure each resident receives an accurate assessment.DStandard
May 13, 2022F558Reasonably accommodate the needs and preferences of each resident.DStandard
Sep 26, 2019F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard
Sep 26, 2019F880Provide and implement an infection prevention and control program.FStandard
Sep 26, 2019F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard
Sep 26, 2019F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Sep 26, 2019F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard
Sep 26, 2019F730Observe each nurse aide's job performance and give regular training.DStandard
Sep 26, 2019F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard
Sep 26, 2019F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Sep 26, 2019F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard
Sep 26, 2019F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard

Federal enforcement history

Federal regulators have imposed 5 enforcement actions against this facility, including 4 civil money penalties totaling $117,782 and 1 payment-denial actions spanning 1 days.

DateTypeFinePayment denial
Apr 9, 2025Fine$17,345
Apr 9, 2025Fine$17,345
Dec 4, 2024Fine$66,291
Mar 19, 2024Fine$16,801
Mar 19, 2024Payment DenialApr 17, 2024 · 1 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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