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Facility profile · CCN 555844

Novato Healthcare Center

93 federal citations on record , and 3 federal enforcement actions totaling $90,206.

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Record summary

Federal record · Q1 2026
93
Total citations
73
Last 3 years
3
Actual harm+
3
Federal penalties
$90,206
Total fines
1
Overall ★ rating

Most common violation categories here

Most common F-tags at this facility

Citation history

93 on record
SurveyF-TagViolationSeveritySource
Dec 31, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Dec 31, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Dec 3, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint
Nov 20, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Nov 20, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Nov 13, 2025F880Provide and implement an infection prevention and control program.EComplaint
Nov 13, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
Nov 13, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard
Nov 13, 2025F908Keep all essential equipment working safely.DStandard
Nov 13, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Nov 13, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard
Nov 13, 2025F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard
Nov 13, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard
Nov 13, 2025F760Ensure that residents are free from significant medication errors.DStandard
Nov 13, 2025F759Ensure medication error rates are not 5 percent or greater.EStandard
Nov 13, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard
Nov 13, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard
Nov 13, 2025F697Provide safe, appropriate pain management for a resident who requires such services.DStandard
Nov 13, 2025F692Provide enough food/fluids to maintain a resident's health.DStandard
Nov 13, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Nov 13, 2025F679Provide activities to meet all resident's needs.DStandard
Nov 13, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard
Nov 13, 2025F558Reasonably accommodate the needs and preferences of each resident.DStandard
Nov 13, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard
Sep 8, 2025F790Provide routine and 24-hour emergency dental care for each resident.DComplaint
Sep 8, 2025F760Ensure that residents are free from significant medication errors.GComplaint
Sep 8, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
Aug 28, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesDComplaint
Aug 28, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Aug 20, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Aug 8, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
Aug 8, 2025F760Ensure that residents are free from significant medication errors.DComplaint
Jul 18, 2025F895Have a Compliance and Ethics Program.FComplaint
Jul 9, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint
Jul 9, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EComplaint
Jul 9, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint
Jul 3, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint
May 19, 2025F940Develop, implement, and/or maintain an effective training program for all new and existing staff members.FComplaint
May 19, 2025F760Ensure that residents are free from significant medication errors.FComplaint
May 19, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint
May 19, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint
May 14, 2025F926Have policies on smoking.EComplaint
May 14, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint
May 14, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEComplaint
May 14, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint
May 14, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint
May 1, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
May 1, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint
Apr 25, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint
Apr 23, 2025F825Provide or get specialized rehabilitative services as required for a resident.DComplaint
Mar 5, 2025F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint
Feb 24, 2025F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint
Feb 24, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.FComplaint
Jan 9, 2025F610Respond appropriately to all alleged violations.DComplaint
Jan 9, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Jan 9, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint
Sep 5, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint
Sep 4, 2024F760Ensure that residents are free from significant medication errors.EComplaint
Jul 17, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint
Jan 11, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard
Jan 11, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Jan 11, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard
Jan 11, 2024F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard
Jan 11, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard
Jan 11, 2024F583Keep residents' personal and medical records private and confidential.DStandard
Jan 11, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard
Oct 25, 2023F790Provide routine and 24-hour emergency dental care for each resident.DComplaint
Oct 9, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EComplaint
Sep 5, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint
Jul 11, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint
Jul 11, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint
May 23, 2023F610Respond appropriately to all alleged violations.DComplaint
May 23, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint
Apr 23, 2021F880Provide and implement an infection prevention and control program.EStandard
Apr 23, 2021F865Have a plan that describes the process for conducting QAPI and QAA activities.DStandard
Apr 23, 2021F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard
Apr 23, 2021F825Provide or get specialized rehabilitative services as required for a resident.DStandard
Apr 23, 2021F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard
Apr 23, 2021F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard
Apr 23, 2021F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.EStandard
Apr 23, 2021F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard
Apr 23, 2021F695Provide safe and appropriate respiratory care for a resident when needed.EStandard
Apr 23, 2021F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard
Apr 23, 2021F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard
Apr 23, 2021F679Provide activities to meet all resident's needs.EStandard
Apr 23, 2021F677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard
Apr 23, 2021F658Ensure services provided by the nursing facility meet professional standards of quality.DStandard
Apr 23, 2021F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard
Apr 23, 2021F641Ensure each resident receives an accurate assessment.DStandard
Apr 23, 2021F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard
Apr 23, 2021F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EStandard
Apr 23, 2021F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard
Apr 23, 2021F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard

Federal enforcement history

Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $90,206 and 1 payment-denial actions spanning 70 days.

DateTypeFinePayment denial
Aug 8, 2025Fine$17,342
Apr 23, 2025Fine$72,864
Apr 23, 2025Payment DenialMay 23, 2025 · 70 days
About this record A citation is a finding by a state survey team working under federal contract. It is not a court judgment. The description above is drawn verbatim from federal public datasets. Facilities have the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.

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