Facility profile · CCN 555844
Novato Healthcare Center
93 federal citations on record , and 3 federal enforcement actions totaling $90,206.
Record summary
Federal record · Q1 202693
Total citations
73
Last 3 years
3
Actual harm+
3
Federal penalties
$90,206
Total fines
1
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
93 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Dec 31, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| Dec 31, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Dec 3, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint |
| Nov 20, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Nov 20, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Nov 13, 2025 | F880 | Provide and implement an infection prevention and control program. | E | Complaint |
| Nov 13, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint |
| Nov 13, 2025 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard |
| Nov 13, 2025 | F908 | Keep all essential equipment working safely. | D | Standard |
| Nov 13, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Nov 13, 2025 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard |
| Nov 13, 2025 | F802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard |
| Nov 13, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard |
| Nov 13, 2025 | F760 | Ensure that residents are free from significant medication errors. | D | Standard |
| Nov 13, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | E | Standard |
| Nov 13, 2025 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard |
| Nov 13, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard |
| Nov 13, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard |
| Nov 13, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D | Standard |
| Nov 13, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard |
| Nov 13, 2025 | F679 | Provide activities to meet all resident's needs. | D | Standard |
| Nov 13, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard |
| Nov 13, 2025 | F558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard |
| Nov 13, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard |
| Sep 8, 2025 | F790 | Provide routine and 24-hour emergency dental care for each resident. | D | Complaint |
| Sep 8, 2025 | F760 | Ensure that residents are free from significant medication errors. | G | Complaint |
| Sep 8, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint |
| Aug 28, 2025 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Complaint |
| Aug 28, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Aug 20, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Aug 8, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint |
| Aug 8, 2025 | F760 | Ensure that residents are free from significant medication errors. | D | Complaint |
| Jul 18, 2025 | F895 | Have a Compliance and Ethics Program. | F | Complaint |
| Jul 9, 2025 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint |
| Jul 9, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint |
| Jul 9, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint |
| Jul 3, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint |
| May 19, 2025 | F940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | F | Complaint |
| May 19, 2025 | F760 | Ensure that residents are free from significant medication errors. | F | Complaint |
| May 19, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint |
| May 19, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint |
| May 14, 2025 | F926 | Have policies on smoking. | E | Complaint |
| May 14, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint |
| May 14, 2025 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Complaint |
| May 14, 2025 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint |
| May 14, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint |
| May 1, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| May 1, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint |
| Apr 25, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint |
| Apr 23, 2025 | F825 | Provide or get specialized rehabilitative services as required for a resident. | D | Complaint |
| Mar 5, 2025 | F557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint |
| Feb 24, 2025 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Complaint |
| Feb 24, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | F | Complaint |
| Jan 9, 2025 | F610 | Respond appropriately to all alleged violations. | D | Complaint |
| Jan 9, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Jan 9, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint |
| Sep 5, 2024 | F622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint |
| Sep 4, 2024 | F760 | Ensure that residents are free from significant medication errors. | E | Complaint |
| Jul 17, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| Jan 11, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard |
| Jan 11, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard |
| Jan 11, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard |
| Jan 11, 2024 | F676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard |
| Jan 11, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard |
| Jan 11, 2024 | F583 | Keep residents' personal and medical records private and confidential. | D | Standard |
| Jan 11, 2024 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard |
| Oct 25, 2023 | F790 | Provide routine and 24-hour emergency dental care for each resident. | D | Complaint |
| Oct 9, 2023 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint |
| Sep 5, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint |
| Jul 11, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint |
| Jul 11, 2023 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint |
| May 23, 2023 | F610 | Respond appropriately to all alleged violations. | D | Complaint |
| May 23, 2023 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Apr 23, 2021 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Apr 23, 2021 | F865 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | Standard |
| Apr 23, 2021 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard |
| Apr 23, 2021 | F825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard |
| Apr 23, 2021 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard |
| Apr 23, 2021 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard |
| Apr 23, 2021 | F741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | E | Standard |
| Apr 23, 2021 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard |
| Apr 23, 2021 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard |
| Apr 23, 2021 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard |
| Apr 23, 2021 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard |
| Apr 23, 2021 | F679 | Provide activities to meet all resident's needs. | E | Standard |
| Apr 23, 2021 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard |
| Apr 23, 2021 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard |
| Apr 23, 2021 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard |
| Apr 23, 2021 | F641 | Ensure each resident receives an accurate assessment. | D | Standard |
| Apr 23, 2021 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard |
| Apr 23, 2021 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Standard |
| Apr 23, 2021 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard |
| Apr 23, 2021 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard |
Federal enforcement history
Federal regulators have imposed 3 enforcement actions against this facility, including 2 civil money penalties totaling $90,206 and 1 payment-denial actions spanning 70 days.
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Aug 8, 2025 | Fine | $17,342 | — |
| Apr 23, 2025 | Fine | $72,864 | — |
| Apr 23, 2025 | Payment Denial | — | May 23, 2025 · 70 days |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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