Facility profile · CCN 675823
Normandy Terrace Nursing & Rehabilitation Center
39 federal citations on record , including 6 at the Immediate Jeopardy level, and 5 federal enforcement actions totaling $296,055.
Record summary
Federal record · Q1 202639
Total citations
34
Last 3 years
6
Actual harm+
5
Federal penalties
$296,055
Total fines
1
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
39 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Jan 16, 2026 | F627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint |
| Jan 16, 2026 | F602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint |
| Jan 16, 2026 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint |
| Nov 25, 2025 | F880 | Provide and implement an infection prevention and control program. | E | Complaint |
| Nov 25, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D | Complaint |
| Aug 18, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint |
| Aug 18, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint |
| Aug 15, 2025 | F732 | Post nurse staffing information every day. | C | Complaint |
| Jul 25, 2025 | F880 | Provide and implement an infection prevention and control program. | E | Complaint |
| Jul 25, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint |
| Jul 25, 2025 | F814 | Dispose of garbage and refuse properly. | C | Complaint |
| Jul 25, 2025 | F813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Complaint |
| Jul 25, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint |
| Jul 25, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint |
| Jul 25, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint |
| Jul 25, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D | Complaint |
| Jul 25, 2025 | F557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint |
| Jul 25, 2025 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Complaint |
| Apr 25, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint |
| Apr 25, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint |
| Aug 13, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | K | Complaint |
| Aug 13, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint |
| Jun 22, 2024 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint |
| Jun 22, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint |
| Jun 22, 2024 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Complaint |
| May 31, 2024 | F687 | Provide appropriate foot care. | D | Complaint |
| May 31, 2024 | F679 | Provide activities to meet all resident's needs. | E | Complaint |
| May 31, 2024 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Complaint |
| May 31, 2024 | F641 | Ensure each resident receives an accurate assessment. | D | Complaint |
| May 31, 2024 | F576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | F | Complaint |
| May 31, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint |
| Apr 18, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint |
| Mar 22, 2024 | F924 | Put firmly secured handrails on each side of hallways. | D | Complaint |
| Mar 22, 2024 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint |
| Apr 6, 2023 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard |
| Apr 6, 2023 | F880 | Provide and implement an infection prevention and control program. | E | Standard |
| Apr 6, 2023 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard |
| Apr 6, 2023 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard |
| Apr 6, 2023 | F565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard |
Federal enforcement history
Federal regulators have imposed 5 enforcement actions against this facility, including 5 civil money penalties totaling $296,055 .
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Aug 18, 2025 | Fine | $24,845 | — |
| Apr 25, 2025 | Fine | $10,604 | — |
| Aug 13, 2024 | Fine | $207,019 | — |
| May 31, 2024 | Fine | $44,605 | — |
| Apr 18, 2024 | Fine | $8,982 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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