Facility profile · CCN 165570
Crystal Heights Care Center
16 federal citations on record , and 1 federal enforcement actions totaling $10,489.
Record summary
Federal record · Q1 202616
Total citations
16
Last 3 years
0
Actual harm+
1
Federal penalties
$10,489
Total fines
2
Overall ★ rating
Most common violation categories here
Most common F-tags at this facility
Citation history
16 on record| Survey | F-Tag | Violation | Severity | Source |
|---|---|---|---|---|
| Dec 8, 2025 | F760 | Ensure that residents are free from significant medication errors. | D | Complaint |
| Jun 26, 2025 | F880 | Provide and implement an infection prevention and control program. | D | Complaint |
| Jun 26, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint |
| Jun 26, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint |
| Jun 26, 2025 | F699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard |
| Jun 26, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard |
| Jun 26, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard |
| Jun 26, 2025 | F679 | Provide activities to meet all resident's needs. | E | Standard |
| Jun 26, 2025 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard |
| Jun 26, 2025 | F641 | Ensure each resident receives an accurate assessment. | D | Standard |
| Jun 26, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard |
| Jun 26, 2025 | F567 | Honor the resident's right to manage his or her financial affairs. | D | Standard |
| Dec 7, 2023 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint |
| Dec 7, 2023 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard |
| Dec 7, 2023 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard |
| Dec 7, 2023 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard |
Federal enforcement history
Federal regulators have imposed 1 enforcement actions against this facility, including 1 civil money penalties totaling $10,489 .
| Date | Type | Fine | Payment denial |
|---|---|---|---|
| Dec 11, 2023 | Fine | $10,489 | — |
About this record
A citation is a finding by a state survey team working under federal contract. It is not a court
judgment. The description above is drawn verbatim from federal public datasets. Facilities have
the right to appeal findings through an Informal Dispute Resolution (IDR/IIDR) process.
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